How do I manually add an order with Smart Send?

Connecting a sales channel is not the only way to add orders in to Smart Send 2.0. You can use a CSV file or alternatively you can manually add an order. Continue reading to find out how.

There are two places you can navigate to, to add a new order.


Within the menu button choose ‘Manually Add a New Order.


From the New Orders page click on the ‘Add’ icon at the top and choose ‘Add a New Order’.


You will need to add in the following details.

  • The recipient’s name.
  • The recipients address.
  • The parcel details description.
  • The parcel’s value.
  • The parcels weight and dimensions.


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