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* Parcel2Go have the cheapest domestic standard rate delivery-only services from 1 to 20 kg in the UK.

At Parcel2Go, we know that our customers’ time is valuable. That’s why we work hard to bring you the best prices and service options from all the UK’s main couriers. As the biggest online parcel comparison site, we’re confident that we not only have the right parcel delivery service for you, but that we also offer the best customer experience around – 24-hour customer support and comprehensive tracking from collection to delivery as standard.

We’ve put together this handy guide to answer some common questions on parcel delivery and help you decide the service that best suits your needs. Our goal is to save you time, money and stress on your parcel delivery.

For the customer, parcel delivery is designed to be as efficient as possible: enter your delivery details, compare quotes and choose a suitable option. Behind the scenes, however, there’s a little more to it than that. There are a lot of steps that we take care of behind the scenes to ensure your parcel gets collected and delivered to its destination as safely and quickly as possible:

  1. A courier collects your parcel either from your preferred address or a nearby drop-off location
  2. Once collected, your parcel and hundreds of others are taken to a depot nearby
  3. Your parcel is then sorted with others that are addressed to similar areas – these will then be sent to a closer depot to your delivery location
  4. The parcel will then be assigned to a driver based on their area of coverage
  5. This driver will then deliver your parcel to you

Tracking your Parcel2Go delivery is easy! Just enter your tracking reference number - which can be found on your confirmation email - into our postal tracking tool and click ‘Track This Parcel’. You can then keep tabs on the progress of your parcel at various points along its journey. Knowing where your parcel is at all times removes any stress and gives you peace of mind.

Parcel tracking begins once the parcel is scanned upon collection, drivers with a handheld terminal will scan the item immediately. Other parcels may only be shown as collected once scanned at the courier depot.

Yes, there’s free tracking on all our standard deliveries. This can be done the same way you’d track any other delivery service with Parcel2Go. Your parcel can be tracked as soon as it has been collected and scanned in by one of the drivers, or once it has been scanned in at the courier depot. The parcel can be tracked at various points along its journey right up until it reaches its final destination.

Knowing which parcel delivery service to use isn’t always easy, as there’s no straight forward answer. The service that you choose will be the one that best fits your needs, there are a few things you should consider when choosing the right service for you, the first being whether you will require a collection or drop-off service.

If you are in one location for the majority of the day; maybe you work from home or can get items collected from the office; then a collection service would be easy and convenient for you.

However, if you have a busy schedule and can’t allocate a full day or even a few hours to sit at home and wait, then a drop-off service will be the most ideal. There are thousands of drop-off points across the country, so you’ll be able to find one near you.

Find your nearest drop-off point here.

The next thing you’ll need to look at is how quickly you need the parcel delivered. If it’s urgent you may want to look at booking same day or next day delivery. If there’s no rush and you want a slightly more affordable option, then look at 2 or 3+ day delivery.

As with choosing the right service for you, choosing the right parcel delivery company can depend on a few factors. The courier you choose to book will depend on your needs; you’ll want to think about time scale, budget, collection or drop-off service and where the parcel is being sent - UK or internationally. To make things a little easier, we offer a courier comparison service that gives you access to the widest range of couriers in the UK. We only work with the very best couriers, so you can rest assured that no matter which carrier you choose you’ll receive the best service. Below we have listed some of our more popular services for your information.

Popular Services

MyHermes Parcel Shop | DPD Drop-off | UPS Standard | Parcelforce Worldwide 48
TNT UK Express | Letters and Small Parcels by Whistl

With nearly 99% of all UK businesses in 2017 fitting the criteria of a ‘small business’, it’s no wonder that each day thousands of sellers, companies, corporations and groups require courier services as a standard business requirement.

Here at Parcel2Go we understand how busy and stressful it can be running your own business and choosing your parcel delivery service shouldn’t be a contributing factor. For those who don’t have time to spend queuing down at the post office or want a more cost-effective way of sending parcels regularly while at their desks or home office, we offer a great value business courier service. You can send anything from small letters up to 1 metre pallets via either overnight delivery, or 2-3-day standard delivery.

If you have an online store that ships sold goods to customers regularly, then why not try Smart Send; our new, free, no fuss e-commerce shipping solution. Smart Send can be fully integrated with numerous popular selling platforms including, Amazon, eBay and Etsy, giving you more control while saving you time on your deliveries. You can choose which courier you use and select your preferred payment method, as well as importing all details direct from your e-commerce channels, so there’s no need to input them manually. Your items will get automatically marked as ‘dispatched’ when you book your delivery, and you can even manage more than one channel at a time; so if you sell on more than one platform, you can look after all orders at once.

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