Have any questions?
Use our instant chat to fire your questions over to our VIP team - we're always happy to help.
Have any questions? Use our instant chat to fire your questions over to our VIP team - we're always happy to help.
Open ChatWhat is a Parcel2Go Business Account?
When you open a Parcel2Go business account with Evri, DPD or Parcelforce, you'll get:
Discounted Rates
Automatically discounted rates on all of Evri, DPD or Parcelforce UK collection services.
Dedicated Customer Service
A dedicated Parcel2Go account manager and phone number you can call us on 9-5 every weekday.
Choice of Collection Times
A 2 hour parcel collection window from your home or place of work
Am I Eligible for a Business Account?
No matter which business you choose, with Parcel2Go you'll get free tracking on all your deliveries and integration with your selling platforms through Smart Send!
To be eligible for a Parcel2Go Business Account, you need to send at least 25 parcels a week. Make sure you know each courier's parcel thresholds.
| Courier | Weekly Parcel Spend | Business Account Discount |
|---|---|---|
|
25 + | up to 24% * |
|
50 + | up to 40% * |
|
100 + | up to 42% * |
* Savings comparable on the Parcelforce 24 0-30kg service, the DPD collection 20kg service and the Evri collection 11-15kg service. Exc VAT
How to Open a Business Account with Parcel2Go
Apply for a business account
To open a business account, just fill in the form at the top of this page and let us know how many parcels you send a week. Choose when you'd like a callback and one of our VIP team will get in touch!
Discuss your options
We'll talk about which courier business account is best for you. And we'll explain all the benefits included with your business account, such as smaller collection windows, discounted rates and a dedicated Parcel2Go customer service phone number just for you.
Ship your parcels for less
Once your business account is open, you can book your business parcel delivery as normal with our quick quote tool. As long as you're signed in to your Parcel2Go account, discounted rates for the courier that you open an account with will be automatically applied.
Why not Integrate with Smart Send?
Whether you have a business account yet or not, you can use Smart Send to integrate your selling platforms and manage your business shipping all from one place! Whether it's eBay, Etsy or your own website, you can integrate every sales channel you use to streamline business parcel delivery. And you can easily upload CSV files to manage order details from your Parcel2Go account. All for free!
Click the logos below or go to your 'Linked Accounts' to apply for a Parcel2Go.com API key and link your website today.
FAQs
How does a Parcel2Go business account work?
The first thing you need to do is fill out the form at the top of this page and a Parcel2Go VIP team member will call you back.
If you're eligible to open a business account, we can get your Evri, DPD or Parcelforce account up and running right away. We'll give you a dedicated phone number which you can use to speak to Parcel2Go's customer service whenever you need us!
From there, you don't need to do anything - when you get a quote with Parcel2Go, your discounted rates will already be applied in the quote results page.
If you run into any issues, use your P2G business account phone number to speak to one of our UK based customer service team right away.
Can I send internationally with a Parcel2Go business account?
At the moment, you can only use your business account to ship within the UK. That just means to be eligible for a business account, the 25 or more parcels you ship a week must be to UK addresses and your business accounts discounts will only be applied to collection services in the UK (excluding Northern Ireland, the Highlands and Islands areas).
But this doesn't mean that you can't ship internationally with Parcel2Go on top of your business account shipments! Our international shipping starts from just £7.99 and our International Shipping Hub is packed with information for business senders.
Which couriers can I open a Parcel2Go business account with?
You can open a Parcel2Go business account with DPD, Parcelforce and Evri!
Each courier has different thresholds on how many parcels you need to ship weekly to open a business account. That's why we're always working to bring you the newest offers with a variety of couriers, so we can give you even more choice.
| Courier | Weekly Parcel Spend | Business Account Discount |
|---|---|---|
|
|
25 + | up to 24% * |
|
|
50 + | up to 40% * |
|
|
100 + | up to 42% * |
Do business account discounts apply to drop off services?
Business accounts are based on collection services. This is so you can secure the fastest delivery, best customer experience and because many drop off points can't accept high volumes of parcels.
We offer a 2 hour collection window as a benefit of opening a Parcel2Go business account, so you won't have to wait in all day! Parcel collection can help you to grow your business faster and further without relying on drop off points having capacity to accept your parcels.
Can I manage my invoices with a Parcel2Go business account?
Your business account doesn't include invoice management but with Smart Send you can create custom invoices and manage them all in one place.
Your Parcel2Go business account will be pay-as-you-go or you can use PrePay to add money to your account in lump sums. If you add £100 PrePay to your account we will give you an extra 2% to spend for free!
And if you choose to use Auto PrePay, your account will automatically top itself up when you need it to - ideal if you have multiple colleagues placing orders on one account.
Can I phone Parcel2Go if I have an issue with a parcel?
Yes! One of the greatest benefits of opening a business account online with Parcel2Go is that you'll be assigned a dedicated UK based account manager who you can contact on the phone any time 9-5, Monday-Friday.
Will a business account give me discounts on all Parcel2Go services?
When you open a Parcel2Go business account, it will be with Evri, DPD or Parcelforce. You will get exclusive discounted rates with whichever courier you choose to open an account with!
Discounts will be automatically applied to all of Evri, DPD or Parcelforce's collection services.