How do I integrate my Royal Mail Online Business Account?

Navigate to the Integrations section of your account, locate Royal Mail, and click 'Link Account'.

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Step 1: Add your Royal Mail account information, including your Royal Mail Account Number, your Online Business Account Email, and the Posting Location.

Click ‘Link Account’ to submit your information.
 

Important
To process your request, Parcel2Go needs your username email address for Royal Mail. If you're not sure if you have the right information, try logging into your Online Business Account here.

Please note: If you don't have an account you will need to request one from the Royal Mail website. This may take up to 2 days

 

Step 2: We’ll submit your request to Royal Mail who will verify the connection. This is likely to take 2-5 working days. 

You will receive an update via email when this has been completed.

 

Step 3: Once complete, you are ready to ship via the Royal Mail Services you require.

We recommend you review the available services with your Account Manager in Rule Manager to exclude services you do not have access to or require.

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