How do I upload a spreadsheet (CSV file)?

Our Spreadsheet upload tool allows you to upload a CSV file and will map your columns to the information that is required. There are several ways for you to upload a spreadsheet.


Step 1

The first way to upload your spreadsheet is to go to ‘My Account’ within the top navigation and click on ‘Add New Linked Account’.



Step 2

On the Spreadsheet row, click ‘Upload a Spreadsheet’.



Step 3

Click on ‘Choose’, to search for your file. Select it and then click ‘Open’.


Step 4

Click on ‘Upload Spreadsheet’ button. You will automatically be taken to the Smart Send tool where you can view your items.


Step 5

The second way to upload your spreadsheet is directly from the Smart Send tool. If you have no items you can click on ‘Upload Spreadsheet’ from the welcome screen.

If you already have items within Smart Send and you wish to add more, go to the ‘Add’ button and click on ‘Upload a Spreadsheet’.


The format of your spreadsheet

If you’ve never uploaded a spreadsheet to our platform before, download our template to familiarise yourself with the format.

For best results, we recommend you name your columns as the ones listed in the table below.

Column Name Example Data Notes
Item Details
Item Name Replica Endoskeleton
Value 599.45 Item value with no currency symbols
Reference T2JD This is your reference for the item
Quantity 1 If not provided this will default to 1
Item Dimensions
Weight 54.4 Weight in Kg
Height 178.2 CM or Inches can be selected during the upload process
Length 50.4 CM or Inches can be selected during the upload process
Width 43.2 CM or Inches can be selected during the upload process
Delivery Address
Name John Smith Name of recipient
Property Coe House
Street Coe Street
Locality Bolton
Town Bolton
County Lancashire
Postcode YO12 7JZ
Country GB
Telephone 0120 123 123


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