My collection was refused because the packaging was not suitable, what should I do?

If the driver refused your parcel due to incorrect packaging then you would need to repack your parcel.

Here’s a short video to show you how to pack a parcel.

Once you have done this, please rebook your collection; or if you cannot repack for safe transit you can cancel and receive a refund.

 

 

Related FAQs:

Are Parcel2Go.com able to carry my parcel?

Is the driver able to package my parcel?

My parcel has not been collected. What can I do?

 

Was this answer helpful?



Search the Parcels Help Centre


Loading...