View Last Posting Dates for Christmas. Click here

Can I switch my order from collection to a drop-off?

If you need to dispatch your parcel today, but you have missed the cut off for same day collection, you can switch to a drop-off service instead.

Opting for a drop-off service guarantees you won't experience a failed collection. Plus, you can drop off your parcel today, rather than having to wait for another collection tomorrow.

When you switch from collection to drop-off, you will be refunded the difference in price.


To see whether you can drop your parcel off at a local drop-off point, you’ll need to speak with a member of our Live Help team. To chat with an agent Click here

Was this answer helpful?