I have been locked out of my account. What can I do?

For security reasons your Parcel2Go account locks after three failed login attempts, or three failed attempts at resetting your password.

Forgotten your password?

Click the button below to reset your password and access your Parcel2Go account.


Unlock Your account

If you are locked out you'll need to contact Live Help who can unlock your account.

We’ll ask a few questions to confirm who you are – then we’ll be able to unlock your account for you.

Was this answer helpful?

Search the Parcels Help Centre