Return a Parcel

Return a Parcel by Courier

There are many reasons why you might need to return an item, whether it's a change of mind, a product not meeting your expectations, or receiving a damaged item. Either way, we’ve got you covered when you need to return your parcel in the post, with a large selection of courier services to choose from and our Lowest Price Guarantee.

While many retailers offer free returns, more and more retailers are beginning to charge for returns. While the price varies by retailers who charge for returns, if you need to pay, then you can use our Quick Quote tool to find the most affordable and convenient option for you!

As the UK’s biggest parcel comparison site, you can find and compare prices from trusted couriers all in one place. Simply add your parcels details, such as the weight, length and height, to our Quick Quote tool and choose the best courier service for you, whether that’s finding the cheapest price, next day delivery or international shipping.

Whether you're returning clothing, electronics, or any other item, Parcel2Go can help you find the best courier service. Visit our shipping guide hub for advice on sending common items in the post, including mobile phones, clothing, jewellery, books and more.

Collection & Delivery

We make your returns process convenient for you. With many pick up services or drop off locations near you, you can arrange a return easily and get your refund or exchange in no time!

Small & Large Parcels

Small items, large packages or heavy returns parcels aren't a problem for our couriers - we can handle any non-prohibited items of many sizes, shapes or weight! Use our quick quote tool to find out more.

Free Parcel Tracking

We offer free parcel tracking with every delivery you book through Parcel2Go. When you book your return through our quick quote tool, parcel tracking is included as standard, so you can have peace of mind on where your parcel is on each step of its journey.

International Shipping

We also have international parcel couriers for sending returns and items abroad. Please check the prohibited items section and the country restrictions for more when booking online with Parcel2Go.

Why choose Parcel2Go?

Lowest Price Guarantee


With a 4 out of 5 star rating on Trustpilot and 69% of our customers rating us 5 stars, we’ve got the reputation of being a reliable, easy-to-use service. 

Get fabulous customer service and no-fuss delivery options with our quick quote tool. 

Customer care

Smart Send

Are you a business in need of easier delivery management? Look no further than Smart Send, our 100% free shipping management platform. Created for businesses of all sizes, it allows you to manage all of your deliveries in one place, with lots of brilliant extras thrown in. 

These include cheap domestic delivery rates, automated shipping, accurate delivery estimates and  invoice management. 


Price Match

Our Lowest Price Guarantee gives you the secure knowledge that your items are benign sent at the very best possible price. We price match any other quotes you get - so give it a try now and get free parcel tracking and excellent customer service for free as well! 


Is This The End of Free Returns?

Let’s take a look at exactly why some retailers are stopping free returns, what this means for consumers and how Parcel2Go might be able to help you to find cheaper return fees!...

Where to Sell Unwanted Items You Can't Return

Here’s our top tips on how to sell unwanted items and the best marketplaces to use - whether you want to sell electronics, sell clothes online, or anything else…

How to Send a Parcel

Let’s look at the easiest way to send a parcel and how to use a courier comparison website in just 7 easy steps...

Why Postage Weight Is So Important

Postage weight is one of the main factors any courier considers when pricing up your parcel delivery, which is why it’s so important to get it right...

Best Way to Ship These 5 Common Items and Their Postage Sizes

We whipped up a quick guide to parcel sizes using five of the most common items shipped in the UK....