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Return a Parcel

Return an item in the post to multiple major UK retailers with Parcel2Go starting from just £2.15

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Return a Parcel by Courier

There are many reasons why you might need to return an item, whether it's a change of mind, a product not meeting your expectations, or receiving a damaged item. Either way, we’ve got you covered when you need to return your parcel in the post, with a large selection of courier services to choose from and our Lowest Price Guarantee.

While many retailers offer free returns, more and more retailers are beginning to charge for returns. While the price varies by retailers who charge for returns, if you need to pay, then you can use our Quick Quote tool to find the most affordable and convenient option for you!

As the UK’s biggest parcel comparison site, you can find and compare prices from trusted couriers all in one place. Simply add your parcels details, such as the weight, length and height, to our Quick Quote tool and choose the best courier service for you, whether that’s finding the cheapest price, next day delivery or international shipping.

Whether you're returning clothing, electronics, or any other item, Parcel2Go can help you find the best courier service. Visit our shipping guide hub for advice on sending common items in the post, including mobile phones, clothing, jewellery, books and more.

Delivery Man Handing Over Parcel

Collection & Delivery

We make your returns process convenient for you. With many pick up services or drop off locations near you, you can arrange a return easily and get your refund or exchange in no time!

Small & Large Parcels

Small items, large packages or heavy returns parcels aren't a problem for our couriers - we can handle any non-prohibited items of many sizes, shapes or weight! Use our quick quote tool to find out more.

Free Parcel Tracking

We offer free parcel tracking with every delivery you book through Parcel2Go. When you book your return through our quick quote tool, parcel tracking is included as standard, so you can have peace of mind on where your parcel is on each step of its journey.

International Shipping

We also have international parcel couriers for sending returns and items abroad. Please check the prohibited items section and the country restrictions for more when booking online with Parcel2Go.

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Return an item from major UK retailers including:

We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:

BHS logoBooHoo logoBoots logoClarks logoCurrys logoDebenhams LogoGame LogoJD LogoKiddicare LogoM and M LogoMatalan LogoMiss Selfridge LogoMothercare LogoSchuh LogoScrewfix LogoSports Direct LogoSuperdrug LogoTK Maxx LogoUrban Outfitters LogoWiggle Logo

Frequently Asked Questions

How to return a parcel by courier

When returning an item in the post, we recommend first checking the retailer’s website for their returns policy and instructions. If they do not offer free returns, it’s worth comparing prices with our Quick Quote tool to find the cheapest shipping option for you. Here's how to return an item:

  1. Package the item securely.

  2. Attach the provided return label or follow labelling instructions. Alternatively, arrange for a no printer parcel service.

  3. Drop off the parcel at a designated location or arrange for a courier pickup.

  4. Track the return to ensure it reaches its destination.

  5. Await confirmation and your refund or exchange

Can I return a parcel for free?

Many retailers offer free returns as a part of their returns policy. Always ensure to check their website for the returns information. If you ordered your item online, please ensure to check if there was a return label included in the parcel.

Many retailers are now charging for returns, especially in relation to online orders. If you need to pay for this, then you can use our Quick Quote tool to easily compare the cheapest prices and find a more affordable option, depending on the retailer’s return policy prices. When you return a parcel by courier with Parcel2Go, you will get free parcel tracking as standard.

How to return an item without a printer?

If you need to return an item but don’t have a printer to print the returns label. With Parcel2Go, there are plenty of ways to send a parcel with no printer. You can arrange a parcel pickup with no printer with couriers such as DX, Parcelforce and Royal Mail, or you can use a parcel label printer in-store with drop off couriers such as Evri Drop Off and Yodel.

Use our quick quote tool now to get the cheapest no postage label delivery in the UK!

Can I track my return?

When you book your return through Parcel2Go, parcel tracking is included as standard. This tracking feature allows you to see when your parcel is picked up, its location during transit, and when it is successfully delivered back to the retailer so you can have peace of mind that it is returned successfully.