Schuh Returns Policy

Schuh returns can be returned in a selection of ways – in-store, via their Collect+ service or by postal courier such as Parcle2Go.

The Schuh returns policy allows you to return your unwanted items within 365 days of purchase – providing that they are in the original box, unworn and with a receipt. To return an order by post you must fill in the Returns Form that was included with your online order, if you cannot find this form then Schuh accept a note with your name, address, contact number and reason for return clearly stated. It is recommended then you get proof of postage when you send your return by post.

With the Collect+ service you can skip the queues in the post office by dropping off your returned goods to one of 5200 local shops – when you purchase your items you will receive a Collect+ returns label and instructions that you can print off before using the Collect+ service.


Visit the Schuh website for more return details and to check for updates on their policy.


Return your item by courier today!