Schuh Returns Policy
The Schuh return policy is very generous - you can return an unused item with your receipt up to 365 days from your purchase!
The item will need to be in their original condition, with labels and tags intact and in the original packaging. A refund of exchange is possible for faulty items. If it’s an ex-display item, unfortunately it can’t be returned.
You can return items purchased online to UK Schuh stores. You’ll need your confirmation email, the credit or debit card used for the transaction, and your Schuh returns form.
You can find the full Schuh returns policy here.
How to send a Schuh return
The Schuh online returns portal is the best place to find your Schuh return details. You can send your item back to Schuh safely via a Parcel2Go courier - just use our quick quote tool to find out how!
Please note that Schuh returns might be delayed during the holiday season, as there will usually be a high volume of Christmas parcels being sent!
Schuh return cost
Schuh returns are free if you have an account with the retailer. The cost of returning via Schuh’s online return options is £2.50, which will be deducted from your full refund amount.
You can send your parcel back to Schuh easily with Parcel2Go and for little cost - just enter your details into our quick quote tool to find out how much we can save you. We also throw in free delivery tracking to give you peace of mind!
Make your Schuh return a breeze with Parcel2Go!
Convenient Pick Up and Drop Off Services
When you don’t have time to drop off a parcel, we’ve got you covered with our pick up courier services. If you’re looking to drop off your items, there are plenty of options too - whatever suits your schedule! See your nearest locations with our quick quote tool.
Parcels of Any Size and Weight Covered
Our couriers are experts at sending items of all sizes, shapes and weights. No matter whether you need to send back a small item or a large one, you can get the cheapest and most reliable delivery options through us. Find out more details through our quick quote tool!
Free Parcel Tracking Included
We give you free parcel tracking when you book a courier through Parcel2Go, meaning you can keep an eye on your items no matter where they are. See what other benefits there are to booking your courier through us when you use our quick quote tool!
Why choose Parcel2Go?
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We only work with the best, to provide all of our customers with fabulous customer service, quick delivery estimates and peace of mind. Book now through our quick quote tool!
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Price Match
Get the best delivery estimates every time with our Lowest Price Guarantee. We price match any other delivery quote you get to make sure you get the best price through us. Best of all, you’ll get access to our network of super reliable and quick couriers. Use our quick quote tool now and see our best delivery deals!
FAQs
Yes, you can do Schuh online returns in store. Just make sure you have your confirmation email, the credit or debit card used, and your returns form.
You can return your Schuh online order to any store - find out all the details of how to return your Schuh returns online on the website.
Yes, you can return Schuh orders through the Post Office - get your Schuh returns label and book postage through us for the best deal on delivery!
You might be able to do a Schuh return without a receipt, but it’s best to consult the retailer about whether this is possible. Find out more here.