MandMDirect Returns Policy
Before you return any items, be sure to read the full m and m direct returns policy on the retailer’s website – this will allow you to see if any changes have been made where m and m direct returns is concerned.
Sending back an unwanted item via mandm direct returns is easy and can be done via the post office or, if you want to minimise queuing time and save yourself some hassle, return your unwanted goods using one of the many Collect+ stores (a handy Parcel2Go initiative).
Using the m and m returns Collect+ method is simple. Take advantage of it by purchasing a pre-paid returns label at £1.49 and add this to your order when you reach the checkout. That way, you’ll simply have to attach the label to the package, take it to your local Collect+ store and wait for your exchange or refund – it couldn’t be easier.
Certain products cannot be returned to M and M Direct for hygiene reasons – the full list of these can be found on the website. Remember, the company has a “no quibble” returns policy on items sent back within 28 days.