Zara Returns Policy
Zara offers a 30-day return policy for both online and in-store purchases. For a full refund to the original payment method, items must be returned within this timeframe. If you miss the 30-day window, returns may not be accepted. Always check Zara’s returns policy before sending items back to ensure you have the most up-to-date information.
How to Send a Zara Return
You can either post your items back or return them to any Zara store. Make sure your items are in their original condition, are unused and include all labels.
To return items to Zara, start by logging in to your Zara account and navigating to the 'My Orders' section. From there, select the order you wish to return and click on 'Return Item(s)'. Next, choose your preferred return method and follow the provided instructions. Finally, pack your items securely and make sure to include the return slip before sending them back.
Zara Return Cost
For orders shipped within the UK, returning items via drop point incurs a cost of £2.95, which is deducted from your refund. However, returning items directly to a Zara store is free.
For returns from outside the UK, you will need to cover the shipping costs. Be sure to use a trackable shipping service to avoid any issues.
Why Choose Parcel2Go for Returns
With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.
Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.
Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.
Return an item from major UK retailers including:
We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:
Frequently Asked Questions
Are Zara returns free?
Zara returns are free when you return items to a Zara store. However, if you use a drop-off point for returns, there is a fee of £2.95, which is deducted from your refund.
Can I return Zara online order in store?
Yes, you can return items purchased online to any Zara store. Ensure the items are in their original condition with all labels attached.
Can you return sale items at Zara?
Yes, sale items can be returned to Zara as long as they are within the 30-day return window and meet all return conditions, such as being in original condition with labels attached.
Can I return an item to Zara without a receipt?
No, you need a receipt or proof of purchase to return items to Zara.
Can I return to Zara after 30 days?
No, Zara does not accept returns after the 30-day return window.
Can I return Zara clothes without a tag?
No, Zara requires that clothes be returned with all original tags attached.