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ASOS Returns Policy

The full ASOS Returns Policy can be found on the retailer’s website.

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ASOS Returns Policy

ASOS offers a 28-day return policy for both online and in-store purchases. Items must be returned within this timeframe for a full refund to the original payment method. Always check ASOS’s returns policy on their website before sending items back to ensure you have the most current information.

How to Send an ASOS Return

Returning items to ASOS is simple. Start by logging in to your ASOS account and navigating to the 'My Orders' section. From there, select the order you wish to return and click on 'Return Item(s)'. Next, choose your preferred return method and follow the provided instructions. Finally, pack your items securely and include the return slip before sending them back.

ASOS Return Cost

For orders shipped within the UK, return shipping is free when using the ASOS Return Portal. For returns from outside the UK, you will need to cover the shipping costs. Be sure to use a trackable shipping service to avoid any issues.

Book your ASOS returns today through Parcel2Go!

ASOS returns

Why Choose Parcel2Go for Returns

With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.

Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.

Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.

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Return an item from major UK retailers including:

We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:

BHS logoBooHoo logoBoots logoClarks logoCurrys logoDebenhams LogoGame LogoJD LogoKiddicare LogoM and M LogoMatalan LogoMiss Selfridge LogoMothercare LogoSchuh LogoScrewfix LogoSports Direct LogoSuperdrug LogoTK Maxx LogoUrban Outfitters LogoWiggle Logo

Frequently Asked Questions

How long do ASOS returns take?

ASOS returns usually take up to 14 days to process once received at the warehouse. Refunds may take an additional 5-10 business days to appear in your account​.

Can you return bikinis to ASOS?

Yes, bikinis can be returned if they meet the return criteria.

Can ASOS sale items be returned?

Yes, sale items can be returned to ASOS if they meet return criteria.