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Boohoo Returns Policy

The BooHoo returns policy can be found on the retailer’s website – as this is subject to change at the retailer’s discretion, we advise you to check for any changes before you attempt to return an item. To make it easier, we’ve summarised the main points of the boohoo.com returns policy below.

BooHoo returns can be made in two ways: either by courier (such as Parcel2Go) or by post. As long as the item is in saleable condition and returned within 14 days of the date shown on your receipt, BooHoo promises to give you a refund.

Certain items, such as pierced jewellery, are non-refundable due to hygiene reasons. If the hygiene seal has been removed from swimwear or underwear, BooHoo reserves the right to decline your refund.

All items should be returned in their original packaging and all tags and labels must be intact. For customers in the UK, returns are free. For those in any other country, it is recommended to check the full returns policy on the retailer’s website.

Return your item by courier today!


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