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Urban Outiftters Policy

You have 30 days from the moment that your order is shipped to make your Urban Outfitters online returns. You can make them in-store or you can use a postal courier to beat the queues at the post office – although Urban Outfitters do not refund the delivery charges. Items purchased in-store must be returned in-store.

Urban Outfitters returns policy states that the store will not refund cosmetics or pierced earrings – any other items that you want to return should be in the original packaging with all tags intact.

Urban Outfitters returns should be sent with the return note completed and a returns label attached to the parcel – if you do not have the returns label then clearly write the address on the parcel.

You should provide proof of purchase when your return your item and remember to obtain your proof or postage. Before you end your item you should confirm the policy by looking on the Urban Outfitters website or contact them if you are unsure of your return rights. 

Return your item by courier today!