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MandM Returns Policy

The full MandM Direct returns policy can be found on the retailer’s website.

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MandM Returns Policy

You can book your M&M Direct returns label from the UK with Parcel2Go. Your M&M Direct return doesn’t have to be complicated or expensive - we only work with leading couriers, such as Evri, to get your items back to the retailer. 

M&M Direct returns can be sent back within 28 days of the receipt of your parcel. Underwear, pierced jewellery, swimwear, toiletries and fragrances cannot be sent back. 

You should always check the M&M Direct website to confirm the precise details of the M&M Direct returns policy.

How to send an M&M Direct return

If you’re sending back an M&M Return from the UK or even if you’re doing M&M Direct returns internationally, you’ll need to visit the M&M Direct returns portal first. As the company has gone paperless, you won’t have a physical receipt to use as proof of postage.

You can easily purchase postage for your M&M Direct returns through Parcel2Go. Simply enter your parcel details into our quick quote tool and get the best prices for your returns service. 

Sending back your M&M Direct returns is easy with Parcel2Go! Save yourself some hassle and book your returns label through us and we’ll make sure your items get back to M&M Direct safely! However, if you’re sending M&M direct returns internationally or during the holiday season, there may be longer delivery times.

M&M Direct return cost

Unfortunately, there are no free M&M Direct returns, though you can pay a small amount for postage. If you book your M&M Direct returns through Parcel2Go, not only will you get the lowest price for your delivery, but you’ll also get free parcel tracking included for peace of mind. 

Organise your M&M Direct returns through Parcel2Go today!

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Return an item from major UK retailers including:

We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:

BHS logoBooHoo logoBoots logoClarks logoCurrys logoDebenhams LogoGame LogoJD LogoKiddicare LogoM and M LogoMatalan LogoMiss Selfridge LogoMothercare LogoSchuh LogoScrewfix LogoSports Direct LogoSuperdrug LogoTK Maxx LogoUrban Outfitters LogoWiggle Logo

Frequently Asked Questions

How to return items to M&M Direct?

To send back an M&M Return from the UK or abroad you’ll need to visit the M&M Direct returns portal for instructions and your returns label. Then, you can book your M&M returns delivery through Parcel2Go - just enter your details into our quick quote tool to get started.

How much to return to M&M Direct?

It doesn’t cost the world to return your items to M&M Direct! When you book through Parcel2Go, we give you the best prices with our Lowest Price Guarantee. Try our quick quote tool now!

Can you return opened items to M and M Direct?

M and M Direct accept returns on items that do not fit within 28 days if they are unwashed and unworn. Although, you can't return swimwear or lingerie if the hygiene seal is damaged or missing.