Track Your Parcel

JD Sports Returns Policy

For the most up-to-date information about JD Sports returns, we recommend visiting the retailer’s website. This will alert you to any changes to the policy before you return an item for refund.

The JD Sports returns policy is simple: goods for which you would like a refund must be returned within 14 days of receipt. For items you wish to exchange, the returns period is extended to 28 days. You’ll need proof of purchase for all items you wish to obtain a refund – if you paid for the items via PayPal, you will not be able to get a refund in-store.

All items paid for by credit/ debit card can be returned either in-store or via post or courier. Parcel2Go make it really easy to return goods – we even collect them from your doorstep to save you any hassle.

Returns by post or Collect+ are free – simply stick the pre-paid returns label on the front of the parcel before posting.

Your refund will be processed within days and you’ll receive an email to let you know when your card has been credited.

Return your item by courier today!