JD Sports Returns Policy
Looking for details on the JD return policy? Look no further, we have all the details here!
You can return in store orders for free to any JD Sports store. You can also do your JD online returns in the same way for free. There’s also a free postal option when you go through the JD returns portal.
You have 45 days to return your item, and it’ll need to be unworn in its original condition, with price tags still attached (if apparel or accessories). If it’s footwear, it’ll need to be returned in its original box.
You’ll need to take your proof of purchase (like your despatch note, email or receipt) when you go to return your item. If you’re sending your parcel back via a postal service, you’ll need to get your JD Sports return label with your order number and email address details. There are printerless options if you need!
Read all the details of the JD return policy on their website.
How to send a JD Sports Return
To send your JD return, you’ll need your receipt or proof of purchase. You can find your return details on the JD returns portal, or you can take your items in store to return them, even if you purchased them online.
Please be aware that parcel returns during the holiday season might take a little longer, with so many parcels being sent!
JD Returns Cost
JD free returns are possible when you return online orders or in store orders to a JD Sports location. You can find out the full free JD returns policy on their website.
However, if you’re sending your return from an international location, you will incur a postage fee. We can help you organise your delivery with proof of postage and free delivery tracking - find out how much we can save you on your JD return with our quick quote tool.
Return an item from major UK retailers including:
We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:
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Frequently Asked Questions
Can I return JD online orders in store?
Yes, you can return your JD online orders in store. If you’re sending internationally, you will need to pay for postage - but don’t worry, we’ll help you get your JD Sports online orders back to the retailer easily. Just pop your parcel details into our quick quote tool now!
How to return a JD online order?
You can return your JD online order to any store, or you can use the JD returns portal to get your JD Sports return label to send your item back. If you’re sending internationally, you’ll need to organise postage - you can find the JD Returns address details here.
Are JD returns free?
Yes, JD returns are free when you return in store or when you return via post using the JD returns portal. You can find more details here.
Can you return to JD without a receipt?
Yes, you might be able to return an item to JD Sports without a receipt. The retailer does reserve the right to decide if the item can be returned without proof of sale. If they decide to accept the item, you will be able to exchange it or get store credit. You won’t get a refund. Find out the full details here.