How to Send a Parcel

Package Your Parcel Securely

No matter what you are sending and where, it’s important to prepare your parcel for its journey. It will be handled and sorted several times along the way, and some of that journey will be outside. Choosing the right box, packing it with care and protecting it from the weather will help it arrive securely.

Choose a Sturdy Box

Knowing how to send a parcel properly starts with the right box. We always recommend using triple-walled cardboard boxes to post your items. They aren't waterproof, but they're strong and less likely to break in transit, which keeps your items protected.

It's a good idea to choose a box that's slightly larger than what you're sending, so there's room for packing materials, but not so big that your items rattle around and get damaged. You should also check that it's strong enough to hold the weight of everything when it's fully packed.

Pack Your Parcel Properly

What you're sending will determine which packing material works best, but the key is making sure nothing can move around inside the box. 

Bubble wrap is the number one choice for how to send a parcel, as it provides enough cushioning to keep even some delicate items protected on their journey, but scrunched up newspaper or paper also works.

1. Wrap each item individually. This gives it some extra protection before it goes in the box.

2. Fill any gaps. Use balled up bubble wrap or air pillows to keep your items secure.

3. Seal the box well. Once everything's inside, use strong packing tape, about 50mm wide, and seal along all the edges on the top and bottom of the box.

If you're sending something fragile, read our blog on the best ways to package fragile items, or if you're sending a large or valuable item, such as a pram or jewellery, you can find out more on how to safely send these with our shipping advice.

Waterproof Your Parcel

When considering how to send a parcel, waterproofing it helps protect it from the elements and keeps it safe throughout its journey.

Wrapping your parcel in plastic or waterproof covers protects it against wet conditions and also keeps it securely sealed. We recommend avoiding black plastic, however, as parcels wrapped in black plastic can cause problems with automated sorting machines, meaning your parcel could be delayed or returned.

You'll also need to protect your delivery label. The easiest way to keep it safe and dry is to pop it in a clear plastic wallet. If you're sending your parcel during winter, or it will travel a long way, waterproof labels are useful, as the address on the label won't run or smudge if it gets caught in the rain.