Link your TikTok Shop to Smart Send for free in two minutes. Import your orders, book TikTok-approved couriers from £1.99 exc. VAT and push tracking to Seller Centre automatically. No contracts.

Active sellers ship with Smart Send
Worldwide destinations
UK and International couriers
saved on courier costs
Dispatching orders on time is essential when selling on TikTok, where late deliveries harm organic visibility and delay shop payouts. Through Smart Send, you can connect your store in two minutes and access discounted UK postage rates from just £1.99, exc. VAT.
Link your TikTok Shop to Smart Send for free in minutes, with zero technical configuration required.
Access discounted commercial rates starting from £1.99 exc. VAT, backed by our Lowest Price Guarantee.
Ship domestically and internationally with verified carriers including Royal Mail, Evri, DPD, Parcelforce, and DHL.
Tracking IDs push instantly to TikTok Seller Centre upon booking, protecting your shop from late dispatch penalties.
Choose from thousands of local drop-off points, lockers, or convenient doorstep collections to suit your dispatch schedule.
Log in to your Parcel2Go account or register for free in seconds.
Link your TikTok account in two minutes via Smart Send.
Import your active orders, select your preferred couriers, and print your shipping labels in bulk.
Relying on a single delivery partner exposes your business to local courier disruptions and rigid collection times. Parcel2Go brings TikTok-approved couriers into one place, combining discounted rates with automated dispatch tools designed for marketplace sellers:
Lowest Price Guarantee: Access postage rates starting from £1.99 exc. VAT, backed by our promise to price match if you find a comparable service for less.
Rule-based automation: Use Rule Manager inside Smart Send to set automated shipping rules that assign the ideal courier based on parcel weight, value, or destination.
Instant order imports: Connect your store once to pull unfulfilled TikTok orders directly into your dashboard in seconds.
Bulk label and paperwork printing: Generate and print bulk shipping labels, picking lists, and packing slips in a single print run.
Automated tracking updates: Tracking reference numbers push straight to TikTok Seller Centre upon booking, verifying dispatch within required timeframes.
Thousands of drop-off services: Drop parcels off at local convenience stores, lockers, and parcel shops whenever your schedule suits.
Rated Excellent on Trustpilot: Get reliable 24/7 customer support to resolve parcel questions before they impact your shop reviews.

TikTok requires merchants using Shipped by Seller to dispatch orders through approved logistics partners. Booking through Parcel2Go gives you direct access to TikTok-integrated couriers, ensuring your tracking numbers are accepted and validated automatically in TikTok Seller Centre:
Integrated for domestic Tracked 24 and Tracked 48 services, with Royal Mail International Tracked available for cross-border dispatches.
Standard delivery (3–5 working days) and Next Day delivery via ParcelShops, Lockers, and doorstep collections, plus affordable worldwide delivery via Evri International.
Fast UK delivery with one-hour customer delivery windows via DPD Predict, next-day options, and fully tracked European and worldwide delivery for parcels up to 30kg.
Built for larger, heavier UK consignments (up to 30kg) and express worldwide delivery through the Global Priority network.
Rapid UK mainland parcel transit and global courier services spanning over 220 countries and territories.
UK-only domestic shipping for parcels up to 15kg, with drop-off and collection options delivering in 2–3 working days.
Dedicated domestic courier for large and heavy parcels up to 2.2m in length and 30kg in weight, offering next-day (DX 24) and 48-hour transit.
UK domestic collection service for packages up to 25kg, featuring next-day delivery options.
TikTok monitors your Late Dispatch Rate closely, requiring orders to be fulfilled within strict operational windows. Because marketplace payouts remain on hold until courier tracking confirms delivery, choosing the right service mix keeps your account healthy and protects your cash flow:
Super-fast and next-day delivery: Offering next-day delivery boosts your conversion rates at checkout and helps your listings earn marketplace delivery badges. Faster delivery scans also release your pending earnings sooner.
Convenient drop-off points: If you pack orders during evenings or weekends, dropping parcels off at local lockers or parcel shops allows you to dispatch outside standard post office opening hours.
Doorstep courier collections: For growing stores with high daily volumes, booking a courier collection saves you the time and hassle of hauling parcels to drop points.
Economy tracked shipping: Keep profit margins strong on low-cost items by using reliable economy tracked services that deliver within 2 to 5 working days.

Reaching international buyers allows you to scale your order volume without complicating your fulfilment routine.
When selling on TikTok, cross-border logistics requires clear customs data and reliable tracking milestones. Booking international couriers through Parcel2Go simplifies customs documentation by generating the required forms digitally during checkout.
Your international packages travel through trusted global networks such as DPD, Parcelforce Worldwide, and DHL Express. Every shipment includes end-to-end milestone tracking, keeping overseas buyers informed and protecting your seller rating against delivery disputes.
Every cost in your fulfilment chain affects what you take home from each sale. Staying clear on platform fees helps you price your inventory profitably:
TikTok Shop deducts a category-specific commission fee on completed sales, with introductory promotions often available for qualifying new merchants.
When using Shipped by Seller rather than TikTok platform logistics, account for any standard self-shipping processing fees applied by the marketplace.
TikTok holds transaction funds until the courier scans the parcel as delivered, making dependable tracking essential for regular cash flow.
Unchecked shipping rates can quickly wipe out product profits. Using Smart Send lets you compare courier options in real time and automate the lowest-cost tracked route for every order.


TikTok parcels dispatched via Shipped by Seller are delivered by approved carriers including Royal Mail, Evri, DPD UK, Yodel, Parcelforce, DHL UK, and DX Delivery. Booking through Parcel2Go lets you access and compare these integrated carriers from a single screen.
To send orders on TikTok Shop, package your items securely and create tracked shipping labels either through platform shipping or via an approved partner. Connecting your shop to Smart Send automates this by importing order details, printing bulk labels, and providing flexible drop-off or doorstep collection options.
You can prevent late dispatch penalties by turning on automated tracking synchronisation in Smart Send. When you book an approved carrier, the tracking reference uploads directly to TikTok Seller Centre to verify fulfilment within your required dispatch window.
To use your own couriers, log in to TikTok Shop Seller Centre, go to Shipping, open Shipping Options, turn off the toggle for Shipped via platform, and switch on Shipped by seller. Once switched, connect your store to Parcel2Go to manage all your dispatches and print discounted postage labels.
Link your TikTok Shop to Smart Send to pull all unfulfilled orders into one dashboard. Select your orders, choose your courier services, and print your shipping labels, picking slips, and packing sheets together in one print job.
Delivery times depend on the specific courier service you select at booking. Next-day options arrive within 24 hours of collection, while standard tracked economy services across the UK typically take 2 to 5 working days.
Buyers pay for shipping at checkout by default, based on the shipping rates you set in TikTok Seller Centre. However, sellers can choose to absorb postage costs into product pricing to offer free delivery promotions, or leverage TikTok-funded shipping subsidies when available during promotional campaigns.
Delivery times depend on the destination country and courier service chosen at booking. European road services (such as DPD) generally deliver in 2 to 5 working days, while worldwide express air services (such as DHL Express or Parcelforce Global Priority) deliver to major global markets in 3 to 7 working days.
You do not need an established personal following, but you must register an account on TikTok Shop Seller Centre. Once registered, submit your business documents for verification, configure your warehouse settings, and link your account to Smart Send to begin fulfilling orders.
Join 100,000+ sellers getting more out of their shipping with Smart Send.