

Adobe Commerce, formerly known as Magento, is a robust eCommerce platform that allows businesses to create customisable online stores with advanced features for product management, customer interaction, and order processing. For Adobe Commerce sellers, understanding how to manage shipping and delivery effectively is crucial to providing a great customer experience.
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Adobe Commerce offers a variety of shipping options that you can tailor to your business needs. Whether you prefer flat-rate shipping, free shipping, or real-time courier-calculated rates, Adobe Commerce allows you to customise your shipping strategy to enhance the customer experience and streamline your operations.
Getting started with shipping on Adobe Commerce is straightforward. Simply navigate to your store’s shipping settings, select "Shipping Methods," and choose your preferred method. Adobe Commerce integrates seamlessly with major couriers like DPD and Evri, making it easy to configure and manage your shipping processes.
Adobe Commerce offers multiple shipping methods, including flat-rate shipping, free shipping for orders over a certain amount, and real-time rates from couriers. Each method can serve different business goals, so it’s important to choose the one that aligns best with your strategy.
Shipping zones in Adobe Commerce allow you to apply different rates based on the customer’s location. You can set up both domestic and international zones, which helps you manage costs effectively while catering to a global audience.

Adobe Commerce provides a wide range of shipping options tailored to your business needs, from standard shipping and courier collection to express delivery. This flexibility ensures that you can ship everything from small items like accessories to larger products like furniture. For heavier items, Parcel2Go offers the best courier service and rates, ensuring your products reach customers safely and on time.
Shipping fees on Adobe Commerce depend on the courier service you choose. With Parcel2Go, you can access competitive rates from various couriers, starting from just £2.15. To optimise your pricing strategy, use our Quick Quote tool to calculate shipping costs in advance, allowing you to offer free shipping and potentially increase your sales.
Adobe Commerce offers flexible shipping options that you can customise to your needs. Whether you’re offering local pickup, flat-rate shipping, or real-time courier rates, you have complete control over how your customers receive their orders. You can manually set shipping rates or let Adobe Commerce calculate them based on courier integrations, like Smart Send.
For large or bulky items, arranging a courier collection is a convenient option. Adobe Commerce integrates with multiple couriers, enabling you to schedule a pickup directly from your location. For heavier parcels, use Parcel2Go’s Quick Quote and Smart Send tools to find the best shipping options. If your items exceed typical courier weight limits, consider using a pallet delivery service.
Offering next-day delivery can boost customer satisfaction and sales on your Adobe Commerce store. By adding express shipping options, you provide customers with faster delivery times, which can be a critical factor in their purchasing decisions. Set up next-day delivery by choosing an express courier service through Adobe Commerce’s shipping settings, and use Parcel2Go to compare rates and ensure you get the best deal for expedited shipping.

Adobe Commerce makes expanding your business globally easy by offering international shipping options. Set different rates and delivery times for various countries to reach a broader audience.
Understanding customs and duties is essential when shipping internationally. Adobe Commerce helps you manage these aspects so your customers won’t face unexpected charges upon delivery.

Good packaging is key to protecting your products during transit. Depending on what you’re selling, you may need materials like bubble wrap, sturdy boxes, or specialised containers. Proper packaging also enhances the unboxing experience for your customers.
Once your order is packed, the next step is generating and printing a shipping label. Adobe Commerce allows you to print labels directly from your admin dashboard, streamlining the shipping process.

Returns are part of running an online business. With Adobe Commerce, you can create a return policy that’s easy for customers to understand and follow, helping build trust and satisfaction.
Adobe Commerce offers tools to manage returns effectively, allowing you to process refunds or exchanges quickly. Clear communication with customers during this process is essential to maintaining a positive relationship.

In the UK, Adobe Commerce pricing typically starts from around £18,000 per year for the enterprise-level features and support, but the cost can vary based on your business size, revenue, and specific needs.
To add shipping costs on Adobe Commerce, go to Stores > Configuration > Sales > Shipping Methods in your admin panel, select your preferred shipping carrier, and enter the desired shipping rates or fees under the respective sections. You can also configure table rates based on destination, weight, or price by uploading a CSV file in the Table Rates section. Save your changes to apply the new shipping costs.
Yes, you can print shipping labels directly from Adobe Commerce. After processing an order, go to the Orders section in the admin panel, select the order for which you need a shipping label, and choose the option to create and print the label. Adobe Commerce integrates with various carriers, allowing you to generate labels directly within the platform.