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Payment of Import Fees

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What you Need to Know

DDP is the best option for running a reliable and trustworthy business, when shipping outside of the UK. DDP allows you to pay all of the duties, taxes, and fees for your parcel in one set price, before it’s even in the hands of the courier. 

Your customers outside of the UK can relax knowing that their parcel is on its way, and there are no extra steps for them to take! And you can enjoy a stress-free customs process that ensures that international customers will want to come back to your business. 

DDP is a simple solution to avoid a frustrating hitch in your deliveries, and it keeps customers feeling secure.

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Delivery Duty Paid (DDP)

DDP is where your business pays all customs, duties and fees before shipping goods into the destination country. This is a much better option for your EU customers, it avoids nasty surprise charges and offers them a great experience when buying from UK sellers.

As of July 1st 2021, DDP can be selected as a payment option on Parcel2Go during the order process on selected services.

Typically in this scenario, the seller bundles all the costs together and charges a total price at the point of sale. This mans that once the purchase is complete, all the buyer has to do is wait to receive their parcel!

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DDU leaves your recipient to pay for duties, taxes, and fees. This can cause confusion and leave a customer uneasy .

Avoid obstacles within your business by shipping with one of our DDP services.

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Delivery Duty Unpaid (DDU)

DDU is where your customers pays all customs, duties and fees after their goods have arrived in the destination country.

In this scenario, local customs contact your customer, who must pay any outstanding charges before their goods are released for final delivery.

Remember: Parcels will be held by customs until payments are made. Any payments not received may result in parcels being returned, delayed or in some cases destroyed.

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Shipping to the US with DDP

With recent changes to tariffs hitting the US, all parcels sent to the US will be subject to duties and taxes, no matter the value. Fortunately, we’ve introduced DDP for international shipping to the US! With this option you’ll speed up the customs clearance process, and avoid any hidden fees by choosing a set price before you ship with top international couriers such as UPS and FedEx!

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How Much Duty Will I Pay?

Every country and courier has different duty and customs clearance charges.

To make this easy for you, a Duty Calculator is available on Parcel2Go during the order process, which will detail all the customs and duty charges that apply to your parcel.

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GPSR: Updated General Product Safety Regulations

As of 13th December 2024, new regulations have been introduced to enhance product safety for consumers and provide clearer guidelines for businesses shipping to the EU and NI. The question on most peoples mind is Does GPSR Apply to Me?

The key change for UK-based businesses and online sellers is the requirement to appoint a ‘responsible person’ based in the EU or NI. This individual is responsible for overseeing compliance and product safety requirements. Additionally, all packaging must adhere to GPSR labelling regulations.

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