Use Royal Mail with Smart Send | Royal Mail OBA

What is Royal Mail OBA?

A Royal Mail Online Business Account (OBA) lets you pay for Royal Mail delivery and postal services online.

Integrate your Royal Mail OBA with Smart Send and manage your Royal Mail deliveries alongside your Parcel2Go orders from one easy-to-use dashboard.

Why Integrate Your OBA with Smart Send?

Variety of Delivery Services

As the UK’s largest courier comparison site, Parcel2Go offers a wide range of delivery services. And Royal Mail is perfect if you sell products small enough to be sent in the post.

Being able to book both letter-sized postal orders and parcel deliveries in one place means you’ll save bags of time on the admin involved with business parcel delivery.

And you can choose from over 100 delivery services. So you’ll always find a service tailored to your needs no matter what you’re sending, without having to waste time shopping around.

Integrate Your Sales Channels

With Smart Send, you can integrate your parcel delivery with all the sales channels you use - whether that’s eBay, Amazon, Etsy or more!

Once your Royal Mail OBA is integrated with Smart Send, you can automate orders directly from your sales channels with Royal Mail delivery services.

For example, use Rule Manager to make rules that letter sized items will be sent with Royal Mail while items over 1kg will be sent with Yodel Direct. Integrate, automate, and manage from one shipping management platform.

Save Time and Money

The biggest benefit of integrating Royal Mail OBA with Smart Send is that it’s completely free to do! And it will save you bags of time, reducing your labour costs.

Saving money on parcel delivery has never been easier - with Parcel2Go, you can always find the cheapest courier service for your needs, no matter what you’re shipping.

And if Royal Mail is your cheapest option, you can still benefit from using all the features of Smart Send here and go to your Royal Mail account to access your invoices directly on the Royal Mail website.

How It Works

Integrate your accounts - To integrate your OBA with Smart Send, go to your Parcel2Go integrations and add your Royal Mail business account information - this includes your account number, OBA email address, and your posting location. Once you click ‘Link Account’, we’ll take 2-5 working days to verify your request and let you know as soon as you’re ready to start shipping with Royal Mail.
Book a delivery - Once you’re verified, all domestic Royal Mail services will be available with your Smart Send account! And you can start to book your deliveries with Royal Mail alongside Parcel2Go’s other delivery services.
Move orders to your Royal Mail account - You will need to manifest your OBA orders each day. Royal Mail will handle all your invoices. Just create a label as normal, and submit your manifest when you're ready.
Track and manage your deliveries - You can track all your orders for free with Parcel2Go, even when you book with Royal Mail. But to cancel Royal Mail orders after manifesting or for any other queries about your Royal Mail parcel, you’ll need to use your Royal Mail OBA directly on the Royal Mail website.

FAQs

How do I qualify for a Royal Mail OBA?

If you send more than 20 parcels a week, you’re eligible to open a Royal Mail OBA.

Once you register for an OBA, you can integrate with your Smart Send account with Parcel2Go right away.

How do I track Royal Mail deliveries?

You can track your Royal Mail OBA orders for free with Parcel2Go. To track your deliveries on your dashboard, go to ‘Orders In Transit’ or Order History’, and click on ‘View Details’.

Or to track individual orders, use our tracking page - all you need is your tracking reference number.

How do I cancel a Royal Mail order?

You can cancel your Royal Mail orders on your Parcel2Go account before you manifest them. But if you’ve already manifested your orders, you’ll need to head over to your Royal Mail OBA account on the Royal Mail website to cancel or amend them.

Send Your Royal Mail Deliveries with Smart Send