Hellings
To be fair I had 2 failed collections at the start but things now appear to be working with next day collection and delivery on time (just as you would expect). Keep it up and I will keep using your service which offers good value for money and better than some "parcel chimps" out there!
Good luck with your business.
Robertson
Price was definitely competitive if you were willing to live with longer delivery times but still quicker than the mail service. I had booked a service for collection on 16/9 (2 days from date booked being the earliest possible) and was then told on 16/9 that it was only going to be collected on 17/9. The pick-up window was very broad which meant having to sit around all day. Other providers have been able to give much shorter pick-up windows. Labelling instructions were also confusing - Parcel2Go said print their label and they then sent me a DHL label for printing which then had to be stuck over their label - no issues but unnecessary admin. Once DHL had collected the parcel though it all went very smoothly. P2P recommended for imports given their competitive pricing.