Evri Courier FAQs

Have a question about our Evri delivery services? We've compiled a list of questions and answers below to help you decide if Evri is the courier for you.

 

Is Evri the same as Hermes?

Yes. Evri has the same delivery options, prices and ParcelShop locations that you know and love from Hermes, just with a brand new name.

 

What types of delivery services does Evri offer?

Evri has lots of services, including a variety of both drop off and collection services. All of our Evri services are fully trackable for free.

The most popular Evri service is their UK ParcelShop service, which offers delivery for both small (2kg and no more than 45cm in length) and medium sized parcels (up to 2kg in weight and 1.2m in length).

While the ParcelShop service is certainly the most cost-effective, an Evri collection service might work best for you, for a little added convenience. Like all collection services, just specify the day and place and Evri will collect your parcel from there! Get it collected from home or your place of work - whatever works best for you.

 

Does Evri deliver large parcels?

Yes. Ship your large parcels with Parcel2Go by choosing Evri Light and Large.

With this service, you can ship items up to 30kg and 2 metres in length. Evri Light and Large is great for bulky but lightweight items, say a box 1.5m in length but only 5kg, because the price better reflects lower weights than some other large parcel services.

Since we introduced it, it’s become one of our most popular services for large parcel deliveries. If your item is both large and heavy - we have a service for that too!

 

Do Evri deliver on Saturdays, Sundays or bank holidays?

Currently, Evri delivery hours do include Saturdays, but not on Sundays or Bank Holidays. We have a number of services that can collect and deliver parcels on weekends and bank holidays, all of which are available at the lowest available rates. Check out our weekend delivery options.

You can book an Evri Saturday delivery for the same competitive rates you’ll find for any other day of the week.

 

What are Evri's delivery times?

Collections and deliveries are made by Evri between 8am and 8pm, Monday to Saturday.

Please note that this excludes bank holidays.

 

Can I ship internationally with Evri?

You can ship internationally with Evri, thanks to their International ParcelShop and International Collection services.

With Evri Light & Large, customers can ship bulky, lightweight items (say, a box 1.5m in length but only 5kg) at a price that better reflects lower weights.

With Evri International ParcelShop, take your parcel to your local drop shop (typically a nearby convenience store) and have your parcel delivered in just 3–7 days.

International ParcelShop is a great option for international sellers with a tighter shipping budget, as it’s cheaper than many other international delivery services.

 

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