We will not be beaten on price!
At Parcel2Go we are committed to giving our customers great value. Core to this is helping our customers pay as little as possible on parcel delivery, and providing the cheapest delivery service in the UK.
We check hundreds of prices everyday to ensure that we offer our customers the best delivery prices available and we are so confident that we won't be beaten on price by any of our competitors that we have introduced our new Price Promise – a Lowest Price Guarantee. This means that you find a comparable delivery service cheaper we’ll match the price.
We always want our customers to have the best experience in the market and the lowest price!
*Terms & Conditions Apply
See how much you can save
Parcel2Go Saving vs Post Office: 8%
Parcel2Go Saving vs Post Office: 47%
Parcel2Go Saving vs Post Office: 60%
Parcel2Go Saving vs Post Office: 84%
On top of the lowest prices you also get:
Exclusive rates and suppliers
An additional 5% discount by using PrePay
More drop off points than the Post Office
Simple booking and label creation
5 star customer service
More delivery services than any other supplier
Submit a price match claim
To make a price match claim send an email to PriceMatch@Parcel2Go.com detailing:
- Who the quote was with, and the exact delivery product chosen.
- The size, weight and contents of the parcel.
- The destination of the parcel.
These details will be used to help us process your request.
We will respond within 2 hours between 9am-11pm Monday-Friday.
Instances where we would not price match are
- Parcels sent from outside of UK (incl Northern Ireland and the Highlands) and Europe;
- Parcels sent to Northern Ireland from the UK;
- Only for parcels from 1KG to 25KG in UK and 2KG to 20KG in Europe;
- No proof of competitor price and service provided;
- If the delivery price or service offered is now unavailable;
- If the price quoted is not like for like, for example 4 day delivery vs 2 day delivey, or delivery only vs compensation cover;
- If the request is to match a specific courier service price e.g. We would match the type of service (e.g. Next day collection), but would not guarantee this would be with the same courier as the price quote;
- If the claim is a contracted price with a courier;
- If the price quoted is due to an offer that is a one-off or time bound promotion e.g. site wide money off or promotional discount;
- If the claim is made over 48 hours after the parcel has been delivered.
The Price Guarantee cannot be used in conjunction with any other Parcel2Go promotion, discount or coupon
All price matches will be paid by refunding the difference.
Parcel2Go’s decision is final.