DHL Courier FAQs

Have a question about our DHL delivery services? We've got you covered! See our list of frequently asked questions and answers below to help you decide if you want to send a parcel with DHL.

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What is DHL?

DHL is a global logistics company that provides express delivery and logistics services to the UK and worldwide. Being one of the largest courier companies in the world, DHL offers a range of parcel shipping solutions for businesses and individuals, such as express shipping, drop off and collection services, and supply chain management services.


What Types of Delivery Services Does DHL Offer?

DHL offers a wide range of parcel services suitable to your UK shipping needs. When you book with Parcel2Go, you can choose to send your parcel through DHL Collection or DHL Drop Off which both see your parcel delivered in just 1-2 working days!

Starting from just £7.30 exc VAT, you can send parcels up to 25kg across the UK and have the freedom to take your parcel to a DHL drop off point close to you or arrange a collection from a place you choose.


How do I send a parcel by DHL?

Sending a parcel with DHL is easy with Parcel2Go. Whether you’re looking for parcel collection or drop off, simply get a quote with us and select the DHL service to suit you.

Book today and send your parcel with DHL from just £7.30 exc VAT!


How does DHL tracking work?

Tracking your DHL parcel is easy and free with Parcel2Go. Once your booking is made with us, we’ll send all tracking information to you via email including your reference number.

To track your DHL delivery, simply enter your tracking number into our free DHL tracking tool.


Does DHL deliver on Saturdays, Sundays or Bank Holidays?

Unfortunately, DHL doesn't deliver on non-working days such as weekends and public holidays with Parcel2Go.

Looking for weekend delivery? See all our weekend parcel services starting from just £2.15 exc VAT!


What time does DHL deliver?

DHL delivery times vary depending on your location and the parcel service you book. But generally, delivery times are from 7am until 8pm, Monday to Friday.

Get updates on your DHL parcel with our free tracking tool - including an estimated delivery time!


Do DHL give a time slot?

Yes, DHL will provide you with a 1-hour time slot on the day of delivery for your convenience. This gives you plenty of time to get ready to receive your parcel or make changes to your delivery.

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