CitySprint Courier FAQs
01 July 2025 | Editor's Pick | Most Popular | Parcel Deliveries
Author: Parcel2Go.com
CitySprint is the go-to courier for businesses sending sensitive documents and urgent deliveries, or even for customers sending last-minute birthday gifts.
If you want to know more about our CitySprint deliveries, check out our most frequently asked questions below to see whether CitySprint is the right courier for you.
Who are CitySprint Courier?
CitySprint specialises in urgent deliveries and is our only courier that offers same day delivery.
Now owned by DPD, CitySprint is popular with customers who want to send priority or sensitive deliveries. They have a fleet of over 3,500 CitySprint couriers, all of which are GPS-enabled, letting you track your delivery every step of the way.
CitySprint same day delivery starts from just £12.80 exc VAT.
What services does CitySprint provide?
Best known for their same day delivery, that’s not all CitySprint has to offer.
You can choose from the following CitySprint services:
Next-day delivery
International delivery
Priority service, including electronic proof of delivery
Secure Data service for confidential deliveries
What are the CitySprint parcel size and weight limits?
When you book your CitySprint courier with Parcel2Go, you can choose from their small, large or extra-large van delivery.
CitySprint Small Van Delivery
Prices from £14.21
Collection service
Same day delivery
Parcel protection up to £10,000
Full CitySprint tracking available
Maximum parcel weight: 400kg
Maximum parcel length: 1m
CitySprint Large Van Delivery
Prices from £21.36
Collection service
Same day delivery
Parcel protection up to £10,000
Full CitySprint tracking available
Maximum parcel weight: 800kg
Maximum parcel length: 2m
CitySprint Extra-Large Van Delivery
Prices from £28.50
Collection service
Same day delivery
Parcel protection up to £10,000
Full CitySprint tracking available
Maximum parcel weight: 1100kg
Maximum parcel length: 3m
Do CitySprint deliver at the weekend?
Yes. Urgent is urgent, so if you need your delivery at the weekend, CitySprint will ship it for you. They deliver parcels 24 hours a day, seven days a week, 365 days per year.
Who delivers CitySprint parcels?
All CitySprint drivers are DBS-checked, and they pride themselves on taking care of all your urgent and sensitive deliveries.
How long does CitySprint take to deliver?
CitySprint is exclusively available for same day deliveries with Parcel2Go.
Even if you're shipping large items, CitySprint can help to delivery quickly and safely!
How can I find a CitySprint near me?
CitySprint is available in lots of areas across the UK — Southampton CitySprint, CitySprint Birmingham, CitySprint Manchester, CitySprint London are just a few.
To get started, get a same day delivery quote and enter your collection and delivery postcodes!
How do I track my CitySprint parcel?
You get inclusive CitySprint tracking with every parcel you send with Parcel2Go.
All you need to do is enter your parcel’s identification code to keep up to date with its whereabouts. You can find your identification code on your confirmation email.
What time do CitySprint deliver until?
You can make bookings between 7am and 6pm, but there is no delivery cut-off time. CitySprint delivers 24 hours a day.
Are there any items that cannot be shipped with CitySprint?
Just like with any delivery, check our list of prohibited items before you book your CitySprint courier.
CitySprint cannot ship things like:
Liquids, creams, oils, wax, and gels
Large vehicle parts
White goods
Is CitySprint part of DPD?
Yes. CitySprint was bought by DPD UK in 2021.
Are CitySprint a sustainable courier?
Yes. CitySprint take their responsibility to reduce the impact of logistics on the environment seriously.
From 2022 to 2023, they achieved carbon-neutral status, and in 2024, they received the Silver EcoVadis award. This means they are in the top 15% of EcoVadis assessed businesses for their sustainability efforts.
Learn more on how to book same day delivery with Parcel2Go today!