Owen
Very competitive prices, website pretty easy to use, but please can you provide access to the drop-off locations for the Collect & Drop off service without going through the whole booking procedure: firstly because I wanted to know whether there was a drop-off point nearby before deciding whether to use your service; secondly, I didn't print/write down the location details when booking and couldn't get back to them subsequently; third, I wanted to see whether there was a convenient drop-off point close to my journey tomorrow rather than the closest to where I actually live.
Bailey
I thought the whole experience was very good and compared it favourably with the very unsatisfactory experience I had with myHermes.