To reward our frequent customers and speed up the order process we developed our Prepay scheme. Simply add prepay credit to your account £100 and we add an extra £5 for free.
How big is the discount?
The standard prepay offer gives you a discount of 5% on all the parcels you order.
How do I add more prepay credit?
When your credit has run out just add more by clicking on the "Prepay and Checkout" button when you order your next parcel delivery.
Alternatively you can add credit by going to "My Payments" in the "My Parcel Centre" and then "Click here to add more funds to your account".
You should receive an email confirmation of your prepay transaction.
How do I find out my prepay balance?
When you log into your account this will appear in a green box on the top right of your account.
How long is my prepay credit valid for?
Your prepay credit is valid until it has been spent, it will not expire.
What is the minimum amount of credit I can add?
The minimum amount of prepay credit is £20.00 per transaction.
Terms & Conditions
Prepayments linked to any goodwill gesture, claim payment, refund payment or any marketing offers will not be refunded. Prepayment funds shall be treated in the same way as a high street voucher in that they have no monetary value and can only be used towards parcel deliveries on the Parcel2Go.com website. This does not affect your statutory rights.