How do I contact Parcel2Go?

If you need help, we offer a number of options for customer support. Our customer service is available by live chat 7 days a week, 24 hours a day.

Please select one of the options below. Alternatively, visit our Help Centre.

Manage Orders

Track and manage your order history


Rearrange your collection

Cancel and refund

Cancel your order and request a refund

Edit order details

Update your order details such as the collection or delivery details

Dispute a charge

We'll investigate your query with the courier and get back to you as soon as we've heard back

Open an enquiry

Open an enquiry for loss or damage

Live chat

Chat with our friendly team 24/7

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