Payment of Import Fees
Delivery Duty Paid (DDP)
DDP is where you pay all customs, duties and fees before sending goods to your recipient in an EU country. This is a much better option for your recipient, as it avoids them encountering any nasty surprise charges.
As of July 1st 2021, DDP can be selected as a payment option on Parcel2Go during the order process on selected services.
Remember: DDP is also cheaper and quicker than sending by DDU
Why Choose to Pay Taxes and Duties Before you Send?
- You pay (DDP) all charges ahead of time on Parcel2Go
- Your recipient pays (DDU) to release their parcel for delivery from local customs.
Delivery Duty Unpaid (DDU)
DDU is where your recipient in the EU pays all customs, duties and fees after their goods have arrived in the destination country.
In this scenario, local customs contact your recipient, who must pay any outstanding charges before their goods are released for final delivery.
Remember: Parcels will be held by customs until payments are made. Any payments not received may result in parcels being returned, delayed or in some cases destroyed.