Key Information

To ensure your parcel clears customs the following details are required on the commercial invoice:

1. Detailed Item Description

Make sure your description is as accurate as possible. For example: 'Dog statuette, made from oak, ornamental.' Vague descriptions such as 'Gift' or 'Carpet' are likely to be flagged by customs to investigate.

Bear in mind some countries require commodity codes may be required.

2. Local Contact Details

Providing a local contact number and email address will allow customs to get in touch with the recipient to clear the parcel.

The contact details required may vary depending on the country. Please check before sending by going to the country's government and tax duties website.

3. Avoiding Delays

Providing these details will prevent any unnecessary delays at customs, allowing your parcel to get to its destination quickly.