Refund Policy - Parcel2Go Ireland

Parcel2Go - Refund Policy

Refunds will be provided based on the service definitions on the specific service selected at payment; please review your service definition.
All refund claims can be made either in writing, email, Live Help or via telephone - the following information is required:
1. Your Parcel2Go reference number
2. If a service failure; your parcel tracking number will be required.
Please note that refunds can’t be processed for any consequential loss.
Should a refund be appropriate, it shall be made back onto the card or payment method originally used to book the transaction – refunds can only be processed to the contracted party who booked the order.
Refunds will take two working days to process as all refunds have to undergo a process to ensure that no collection took place.
If you have any questions on the above, please contact us prior to sending your parcel.

Parcel2Go - Refund Policy