cook
well priced for sending certain items, however the post office is a lot cheaper for smaller items, and for certain items being sent abroad. the website is very easy to use. the couriers collect on time.
not very helpful if they loose an item youve sent. its a lot of hassle to get them to even look for the lost items, the amount of paper work and photographs, written statements, etc. that need to be sent off is a joke. and the call centre staff seem very incompetent.
its also a lot of hassle to try and get compensated for the loss, and they didnt even compensate me, even though the item was insured.
i think they try and make it very difficult to claim, to get out of paying compensation for the items they lose, or damage.
i certainly wont use them or recommend them for expensive items, however because there so well priced, for less valuable items its worth the risk for the amount saved.
so to summarise, apart from them loosing some of my items and not compensating me, ive been very pleased with the service, and the price is excellent. the cheapest on the net for uk courier services.
i will continue to use parcel2go.
regards Ben
goddard
Did you find our prices competitive?yes
What did you think of our website?ok
Would you recommend us to your friends?probably
Click and Type here to give us your comments about any aspect of your experience with us! was given three dates to collect one parcel, each day came and went no collection so went on p2g chat line. operator changed courier and by 9:30am the next day parcel was collected and deliverd to destination by 4:30 the following day. please take note cheapest is not always best