Hollister offers a 30-day return policy for both online and in-store purchases in the UK. Items must be returned within this timeframe for a full refund to the original payment method. Ensure items are in their original condition, unworn, and with all tags attached. Always check Hollister’s returns policy before sending items back to ensure you have the most current information.
Returning items to Hollister is simple. Log into your Hollister account and navigate to the 'My Orders' section. Select the order you wish to return and click on 'Return Item(s)'. Then, choose your preferred return method and follow the instructions provided. Finally, pack your items securely, ensuring they are unused and in their original condition, and include the return slip.
For orders within the UK, returns are free if you return items to a Hollister store. If you choose to return items via mail using Hollister's provided return service, a fee of £5 will be deducted from your refund. This fee helps confirm the status of your return and track its delivery progress for added security.

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No, for returns, a fee of £5 will be deducted from your refund if you use the QR code that is emailed to you. However, exchanges are free of charge.
No, you cannot return Abercrombie items at Hollister stores.
Yes, you can return Hollister items in store.