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Hollister Returns Policy

The full Hollister Returns Policy can be found on the retailer’s website.

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Returns Policy

Hollister offers a 30-day return policy for both online and in-store purchases in the UK. Items must be returned within this timeframe for a full refund to the original payment method. Ensure items are in their original condition, unworn, and with all tags attached. Always check Hollister’s returns policy before sending items back to ensure you have the most current information​.

How to Send a Hollister Return

Returning items to Hollister is simple. Log into your Hollister account and navigate to the 'My Orders' section. Select the order you wish to return and click on 'Return Item(s)'. Then, choose your preferred return method and follow the instructions provided. Finally, pack your items securely, ensuring they are unused and in their original condition, and include the return slip​.

Hollister Return Cost

For orders within the UK, returns are free if you return items to a Hollister store. If you choose to return items via mail using Hollister's provided return service, a fee of £5 will be deducted from your refund. This fee helps confirm the status of your return and track its delivery progress for added security.

Hollister in store and online returns

Why Choose Parcel2Go for Returns

With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.

Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.

Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.

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Return an item from major UK retailers including:

We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:

BHS logoBooHoo logoBoots logoClarks logoCurrys logoDebenhams LogoGame LogoJD LogoKiddicare LogoM and M LogoMatalan LogoMiss Selfridge LogoMothercare LogoSchuh LogoScrewfix LogoSports Direct LogoSuperdrug LogoTK Maxx LogoUrban Outfitters LogoWiggle Logo

Frequently Asked Questions

Are Hollister returns free?

No, for returns, a fee of £5 will be deducted from your refund if you use the QR code that is emailed to you. However, exchanges are free of charge.

Can I return an Abercrombie item to Hollister?

No, you cannot return Abercrombie items at Hollister stores​.

Can I return Hollister items in store?

Yes, you can return Hollister items in store.