Customer Help Centre

What can we help you with?

Packaging Advice

  1. Packing advice and guidance

    Packing advice and guidanceChoose the right packaging for your items.  Boxes made of corruga... (read more)

  2. Can I send a suitcase?

    Whilst items inside a suitcase are available to be covered for damages in transit (provided they ... (read more)

  3. Is the driver able to package my parcel?

    Whether you purchase a drop-off or a collection service, you will need to package the item yourse... (read more)

  4. My collection was refused because the packaging was not suitable, what should I do?

    If the driver refused the parcel due to incorrect packaging then you would need to re-package the... (read more)