Customer Help Centre

What can we help you with?

General Enquiry

  1. Are able to carry my parcel?

    We do have a list of prohibited items which our couriers cannot carry at all. We also have a list... (read more)

  2. Where is my nearest drop off point?

    If you want to view the nearest Drop Off point to your location please click here. If you know... (read more)

  3. Can I send to a PO Box Address?

    Our couriers do not deliver to PO Boxes with the exception of the Middle East Region. Our courier... (read more)

  4. I am sending a parcel to eBay. What tracking should I expect to see?

    DE55 2GF is the postcode for the eBay hub in the UK when using eBay's Global Shipping Program... (read more)

  5. Can I send a parcel to someone in Prison?

    When you book a courier through Parcel2Go to send a parcel to someone in prison we recommend usin... (read more)

  6. Can I arrange a collection from an airport?

    None of our couriers collectslost property from airports. Please contact the airport directly ... (read more)

  7. Does Parcel2Go have a phone number? is the biggest online parcel comparison website in the UK and we offer the UK's... (read more)