Survey


1) How often do you send a parcel in a year?
 No parcels
 1 - 5
6 - 20
21 - 50
More than 50
2) What is your main reason for sending?
Selling online with eBay, Amazon, Gumtree etc.
Non-marketplace business
Sending to friends and family
3) Where do you most often send your parcels?
UK
Europe
Outside Europe
4) What is most important things to you when sending a parcel? Tick all that apply.
Choice of couriers and delivery options
Customer Service
Ease of delivery
Cost of delivery
Cost of delivery with parcel cover
Ability to manage your account online
Ability to buy additional cover for your parcel
Ability to make bookings on mobile
Speed of delivery
5) Which courier are you most likely to use to deliver your parcel?
 Inpost
 UPS
 Yodel
 TNT
 Parcelforce
 Hermes
 DX
 Collect+
 DPD
 Doddle
 Other

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