Prohibited Items

What you Can’t Send

As we get closer to the Big Day, many of us are planning what gifts to buy for our family and friends near and far. Here at Parcel2Go we see a significant increase of traffic to our website and of course the number of parcels that are booked through us throughout the festive season.

Many of these gifts can include items which are strictly prohibited on our services. We’ve put together some pointers on what you cannot send through our services and what happens if you do send such items.

Prohibited Items

Items that are sent through any of our services are sometimes subject to checks as they make their way to their destination. If the goods inside the parcel are deemed as prohibited items, the parcel can either be disposed of or returned to the sender.

A few of our more common prohibited items include:

  • Food including sweets, chocolate or pet food.
  • Liquids
  • Batteries
  • Documents (outside the EU)
  • Jewellery

Please remember if you are planning to send prohibited items you will need to consider alternative methods or exclude them from your parcel entirely.  

Non-Compensation Items

Some items that are sent are not prohibited but are non-compensation items. If you sent any items like this, they are sent at your own risk.

These items can include:

  • Fragile or delicate items
  • Posters, prints, Canvas’ or Paintings
  • Kitchen goods e.g. microwaves, white goods or microwaves.

Are my Items covered for loss or damage?

 

 

Prohibited Items

Non-Compensation Items

Covered for Loss

X

Covered for Damage

X

X

 

Before sending your parcel, please make sure you read through our full list of prohibited and non-compensation items which can be found here: https://www.parcel2go.com/prohibited-items

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