Parcel2Go Video News

Parcel2Go Video NewsParcel Delivery Video NewsParcel2GoCurrent news within the Parcel Delivery industry.http://www.Parcel2go.comParcel2Go.com Video News Feeden-usNon-store sales up against last yearMail order, telephone sales and internet commerce were rated at 15.5 per cent higher in February, than at the same time last year. br/br/According to the latest research from the British Retail Consortium, the freezing weather and consumers who had received goods late after carriage delays, had helped improve the figure.br/br/Retail sales in Britain overall increased by 2.2 per cent, in measure for measure terms, since February 2009.br/br/At this point transactions had fallen 1.8 per cent – again because of snow and apprehensiveness among customers. br/br/Sharon Hardiman, head of non-store retailing at the BRC described the news as 'good growth', as customers are steadily becoming more comfortable with this way of shopping.img alt="ADNFCR-2658-ID-19660105-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19660105" / http://news.parcel2go.com/ParcelDeliveryVideoNews/non-store-sales-up-against-last-year-19660105.aspxWed, 10 Mar 2010 11:18:53 GMThttp://video.parcel2go.com/parcel2go/FLV_19660105.flvParcel2GoNon-store sales up against last yearMail order, telephone sales and internet commerce were rated at 15.5 per cent higher in February, than at the same time last year. br/br/According to the latest research from the British Retail Consortium, the freezing weather and consumers who had received goods late after carriage delays, had helped improve the figure.br/br/Retail sales in Britain overall increased by 2.2 per cent, in measure for measure terms, since February 2009.br/br/At this point transactions had fallen 1.8 per cent – again because of snow and apprehensiveness among customers. br/br/Sharon Hardiman, head of non-store retailing at the BRC described the news as 'good growth', as customers are steadily becoming more comfortable with this way of shopping.img alt="ADNFCR-2658-ID-19660105-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19660105" / Non-store sales up against last yearMail order, telephone sales and internet commerce were rated at 15.5 per cent higher in February, than at the same time last year. According to the latest research from the British Retail Consortium, the freezing weather and consumers who had received goods late after carriage delays, had helped improve the figure. Retail sales in Britain overall increased by 2.2 per cent, in measure for measure terms, since February 2009. At this point transactions had fallen 1.8 per cent – again because of snow and apprehensiveness among customers. Sharon Hardiman, head of non-store retailing at the BRC described the news as 'good growth', as customers are steadily becoming more comfortable with this way of shopping.<img alt="ADNFCR-2658-ID-19660105-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19660105" /> Western Europe to see online retail growthOnline retail growth throughout the major nations of Western Europe will see an expansion of 11 per cent in the following five years.br/br/This is according to projections from Forrester Research.br/br/The figure is expected to peak at 114 billion euros by 2014, while the US will generate $249 billion by the same year, at a marginally lower growth of 10 per cent.br/br/More and more customers review the items they intend to purchase using the internet.br/br/Despite this the majority of businesses remain wanting when it comes to a satisfactory cross-channel business, as Forrester Research state only 61 per cent of consumers starting their research online, had actually ended up buying, in a store.img alt="ADNFCR-2658-ID-19660110-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19660110" / http://news.parcel2go.com/ParcelDeliveryVideoNews/western-europe-to-see-online-retail-growth-19660110.aspxWed, 10 Mar 2010 11:18:52 GMThttp://video.parcel2go.com/parcel2go/FLV_19660110.flvParcel2GoWestern Europe to see online retail growthOnline retail growth throughout the major nations of Western Europe will see an expansion of 11 per cent in the following five years.br/br/This is according to projections from Forrester Research.br/br/The figure is expected to peak at 114 billion euros by 2014, while the US will generate $249 billion by the same year, at a marginally lower growth of 10 per cent.br/br/More and more customers review the items they intend to purchase using the internet.br/br/Despite this the majority of businesses remain wanting when it comes to a satisfactory cross-channel business, as Forrester Research state only 61 per cent of consumers starting their research online, had actually ended up buying, in a store.img alt="ADNFCR-2658-ID-19660110-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19660110" / Western Europe to see online retail growthOnline retail growth throughout the major nations of Western Europe will see an expansion of 11 per cent in the following five years. This is according to projections from Forrester Research. The figure is expected to peak at 114 billion euros by 2014, while the US will generate $249 billion by the same year, at a marginally lower growth of 10 per cent. More and more customers review the items they intend to purchase using the internet. Despite this the majority of businesses remain wanting when it comes to a satisfactory cross-channel business, as Forrester Research state only 61 per cent of consumers starting their research online, had actually ended up buying, in a store.<img alt="ADNFCR-2658-ID-19660110-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19660110" /> Online shoppers less likely to return goodsAs many as two-thirds of consumers are much less likely to return items bought over the internet than in a physical shop.br/br/A new study from research company One Poll, on behalf of the Department for Business, Innovation and Skills, reveals that 60 per cent of people said it was more probable they would take unsatisfactory goods back to a store.br/br/This is despite there being a seven day 'cooling off' window for online purchases.br/br/Although Britain was classed as Europe's biggest online shopping market by the Office for National Statistics recently, 13 per cent of people remain unaware of their consumer rights over the internet.br/br/Consumer minister, Kevin Brennan responded to the study by saying he wants confident consumers, who can assert their rights, and get themselves a good deal.img alt="ADNFCR-2658-ID-19657386-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19657386" / http://news.parcel2go.com/ParcelDeliveryVideoNews/online-shoppers-less-likely-to-return-goods-19657386.aspxTue, 09 Mar 2010 12:48:51 GMThttp://video.parcel2go.com/parcel2go/FLV_19657386.flvParcel2GoOnline shoppers less likely to return goodsAs many as two-thirds of consumers are much less likely to return items bought over the internet than in a physical shop.br/br/A new study from research company One Poll, on behalf of the Department for Business, Innovation and Skills, reveals that 60 per cent of people said it was more probable they would take unsatisfactory goods back to a store.br/br/This is despite there being a seven day 'cooling off' window for online purchases.br/br/Although Britain was classed as Europe's biggest online shopping market by the Office for National Statistics recently, 13 per cent of people remain unaware of their consumer rights over the internet.br/br/Consumer minister, Kevin Brennan responded to the study by saying he wants confident consumers, who can assert their rights, and get themselves a good deal.img alt="ADNFCR-2658-ID-19657386-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19657386" / Online shoppers less likely to return goodsAs many as two-thirds of consumers are much less likely to return items bought over the internet than in a physical shop. A new study from research company One Poll, on behalf of the Department for Business, Innovation and Skills, reveals that 60 per cent of people said it was more probable they would take unsatisfactory goods back to a store. This is despite there being a seven day 'cooling off' window for online purchases. Although Britain was classed as Europe's biggest online shopping market by the Office for National Statistics recently, 13 per cent of people remain unaware of their consumer rights over the internet. Consumer minister, Kevin Brennan responded to the study by saying he wants confident consumers, who can assert their rights, and get themselves a good deal.<img alt="ADNFCR-2658-ID-19657386-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19657386" /> Orkney and Shetland MP calls for actionThe MP for the Orkney and Shetland Islands, Alistair Carmichael has spoken of his concern that a href="https://www.parcel2go.com/parcel-delivery.aspx " target="_self"parcel delivery/a services, may soon not be available for every home address.br/br/Speaking in the House of Commons, Mr Carmichael insisted that daily services must be maintained.br/br/He expressed concerns regarding the number of licenses issued for door-to-door deliveries by private services.br/br/As these businesses have no obligation to serve isolated rural areas, they instead often focus their efforts on the urban areas which are more densely populated, and hence more profitable. br/br/Mr Carmichael was speaking during Questions for Business, Innovation and Skills.br/br/Business minister Pat McFadden responded by saying he is determined to keep the universal services, as they are an important part of the social glue of the nation.img alt="ADNFCR-2658-ID-19657384-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19657384" / http://news.parcel2go.com/ParcelDeliveryVideoNews/orkney-and-shetland-mp-calls-for-action-19657384.aspxTue, 09 Mar 2010 12:48:50 GMThttp://video.parcel2go.com/parcel2go/FLV_19657384.flvParcel2GoOrkney and Shetland MP calls for actionThe MP for the Orkney and Shetland Islands, Alistair Carmichael has spoken of his concern that a href="https://www.parcel2go.com/parcel-delivery.aspx " target="_self"parcel delivery/a services, may soon not be available for every home address.br/br/Speaking in the House of Commons, Mr Carmichael insisted that daily services must be maintained.br/br/He expressed concerns regarding the number of licenses issued for door-to-door deliveries by private services.br/br/As these businesses have no obligation to serve isolated rural areas, they instead often focus their efforts on the urban areas which are more densely populated, and hence more profitable. br/br/Mr Carmichael was speaking during Questions for Business, Innovation and Skills.br/br/Business minister Pat McFadden responded by saying he is determined to keep the universal services, as they are an important part of the social glue of the nation.img alt="ADNFCR-2658-ID-19657384-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19657384" / Orkney and Shetland MP calls for actionThe MP for the Orkney and Shetland Islands, Alistair Carmichael has spoken of his concern that <a href="https://www.parcel2go.com/parcel-delivery.aspx " target="_self">parcel delivery</a> services, may soon not be available for every home address. Speaking in the House of Commons, Mr Carmichael insisted that daily services must be maintained. He expressed concerns regarding the number of licenses issued for door-to-door deliveries by private services. As these businesses have no obligation to serve isolated rural areas, they instead often focus their efforts on the urban areas which are more densely populated, and hence more profitable. Mr Carmichael was speaking during Questions for Business, Innovation and Skills. Business minister Pat McFadden responded by saying he is determined to keep the universal services, as they are an important part of the social glue of the nation.<img alt="ADNFCR-2658-ID-19657384-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19657384" /> US and UK multi-channel retail studyIn depth research by analysts Martec, has revealed there to be stand out differences between multi-channel retailing, found in North America and Britain.br/br/Carried out for BT and software retailer Epicor, the study found that websites designed for transactions, are now carried by the majority of retailers.br/br/94 per cent of businesses investigated now carry such sites, although the use of kiosk pages and mobile retail was significantly higher across the Atlantic. br/br/Retailers disclosed that aspects of online commerce they were most troubled about included closing the deal with customers, and retaining useful data on shopping habits.br/br/Perhaps most significantly however, multi-channel enterprises from North-America have a much stronger sense, of a single customer perception.img alt="ADNFCR-2658-ID-19654858-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19654858" / http://news.parcel2go.com/ParcelDeliveryVideoNews/us-and-uk-multi-channel-retail-study-19654858.aspxMon, 08 Mar 2010 11:48:56 GMThttp://video.parcel2go.com/parcel2go/FLV_19654858.flvParcel2GoUS and UK multi-channel retail studyIn depth research by analysts Martec, has revealed there to be stand out differences between multi-channel retailing, found in North America and Britain.br/br/Carried out for BT and software retailer Epicor, the study found that websites designed for transactions, are now carried by the majority of retailers.br/br/94 per cent of businesses investigated now carry such sites, although the use of kiosk pages and mobile retail was significantly higher across the Atlantic. br/br/Retailers disclosed that aspects of online commerce they were most troubled about included closing the deal with customers, and retaining useful data on shopping habits.br/br/Perhaps most significantly however, multi-channel enterprises from North-America have a much stronger sense, of a single customer perception.img alt="ADNFCR-2658-ID-19654858-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19654858" / US and UK multi-channel retail studyIn depth research by analysts Martec, has revealed there to be stand out differences between multi-channel retailing, found in North America and Britain. Carried out for BT and software retailer Epicor, the study found that websites designed for transactions, are now carried by the majority of retailers. 94 per cent of businesses investigated now carry such sites, although the use of kiosk pages and mobile retail was significantly higher across the Atlantic. Retailers disclosed that aspects of online commerce they were most troubled about included closing the deal with customers, and retaining useful data on shopping habits. Perhaps most significantly however, multi-channel enterprises from North-America have a much stronger sense, of a single customer perception.<img alt="ADNFCR-2658-ID-19654858-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19654858" /> eBay fashion site launchedA new subsidiary website for fashion brands has been announced by auction site, eBay UK.br/br/The site's UK managing director made the revelation at the Retail Week Conference in London.br/br/Carrying the address of fashion.ebay.co.uk, MD Mark Lewis said the site would carry more images and interaction, than the existing eBay site.br/br/Mr Lewis said that the new site would allow sellers to distribute branded goods at higher volumes, although the site will be restricted to just major retailers.br/br/The move is likely to draw criticism from smaller and independent sellers, however, as the new development will prove damaging to their businesses. br/br/However, fashion is expected not to be the last category, treated in this way by eBay UK.img alt="ADNFCR-2658-ID-19654870-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19654870" / http://news.parcel2go.com/ParcelDeliveryVideoNews/ebay-fashion-site-launched-19654870.aspxMon, 08 Mar 2010 11:48:55 GMThttp://video.parcel2go.com/parcel2go/FLV_19654870.flvParcel2GoeBay fashion site launchedA new subsidiary website for fashion brands has been announced by auction site, eBay UK.br/br/The site's UK managing director made the revelation at the Retail Week Conference in London.br/br/Carrying the address of fashion.ebay.co.uk, MD Mark Lewis said the site would carry more images and interaction, than the existing eBay site.br/br/Mr Lewis said that the new site would allow sellers to distribute branded goods at higher volumes, although the site will be restricted to just major retailers.br/br/The move is likely to draw criticism from smaller and independent sellers, however, as the new development will prove damaging to their businesses. br/br/However, fashion is expected not to be the last category, treated in this way by eBay UK.img alt="ADNFCR-2658-ID-19654870-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19654870" / eBay fashion site launchedA new subsidiary website for fashion brands has been announced by auction site, eBay UK. The site's UK managing director made the revelation at the Retail Week Conference in London. Carrying the address of fashion.ebay.co.uk, MD Mark Lewis said the site would carry more images and interaction, than the existing eBay site. Mr Lewis said that the new site would allow sellers to distribute branded goods at higher volumes, although the site will be restricted to just major retailers. The move is likely to draw criticism from smaller and independent sellers, however, as the new development will prove damaging to their businesses. However, fashion is expected not to be the last category, treated in this way by eBay UK.<img alt="ADNFCR-2658-ID-19654870-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19654870" /> Consumers stick with brands they knowThe Chartered Institute of Marketing have informed marketers that the world wide web might not be the best place to go looking when attracting new customers to a brand.br/br/The organization say that instead, online shoppers are in the habit of visiting less than ten websites, they are well familiar with.br/br/These established groups of sites have been dubbed 'digital villages' by the CIM, should be identified and targeted by digital campaigns, from now on.br/br/Head of research, Mark Stuart says that it was a myth that web users explore the virtual world in front of them.br/br/This means that ecommerce must try to exist within the online spaces that customers visit.br/br/The CIM say that they have found a good example of Waitrose making a good job of this, while American Apparel made use of online simulation Second Life, with limited success.img alt="ADNFCR-2658-ID-19652273-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19652273" / http://news.parcel2go.com/ParcelDeliveryVideoNews/consumers-stick-with-brands-they-know-19652273.aspxFri, 05 Mar 2010 11:18:54 GMThttp://video.parcel2go.com/parcel2go/FLV_19652273.flvParcel2GoConsumers stick with brands they knowThe Chartered Institute of Marketing have informed marketers that the world wide web might not be the best place to go looking when attracting new customers to a brand.br/br/The organization say that instead, online shoppers are in the habit of visiting less than ten websites, they are well familiar with.br/br/These established groups of sites have been dubbed 'digital villages' by the CIM, should be identified and targeted by digital campaigns, from now on.br/br/Head of research, Mark Stuart says that it was a myth that web users explore the virtual world in front of them.br/br/This means that ecommerce must try to exist within the online spaces that customers visit.br/br/The CIM say that they have found a good example of Waitrose making a good job of this, while American Apparel made use of online simulation Second Life, with limited success.img alt="ADNFCR-2658-ID-19652273-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19652273" / Consumers stick with brands they knowThe Chartered Institute of Marketing have informed marketers that the world wide web might not be the best place to go looking when attracting new customers to a brand. The organization say that instead, online shoppers are in the habit of visiting less than ten websites, they are well familiar with. These established groups of sites have been dubbed 'digital villages' by the CIM, should be identified and targeted by digital campaigns, from now on. Head of research, Mark Stuart says that it was a myth that web users explore the virtual world in front of them. This means that ecommerce must try to exist within the online spaces that customers visit. The CIM say that they have found a good example of Waitrose making a good job of this, while American Apparel made use of online simulation Second Life, with limited success.<img alt="ADNFCR-2658-ID-19652273-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19652273" /> Cheque payments give lower seller scoresAn email marketing campaign has been circulated by payments entity PayPal, attempting to discourage eBay sellers form the UK from advertising the offer to pay by cheque or postal order.br/br/PayPal claim that the reason for this is because the Detailed Seller Ratings reviews left by purchasers who have made transactions using the PayPal facility, score significantly higher, than payment made through other methods. br/br/The majority of seller listings on the auction site must now offer PayPal in accordance with eBay rules.br/br/The idea will be greeted with mixed feelings however, as review scores should not in theory be influenced by how payment is made.br/br/Despite this, it is clear from PayPal's research that eBay users paying by cheque are less happy with how their transaction pans out - than other buyers.img alt="ADNFCR-2658-ID-19652276-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19652276" / http://news.parcel2go.com/ParcelDeliveryVideoNews/cheque-payments-give-lower-seller-scores-19652276.aspxFri, 05 Mar 2010 11:18:52 GMThttp://video.parcel2go.com/parcel2go/FLV_19652276.flvParcel2GoCheque payments give lower seller scoresAn email marketing campaign has been circulated by payments entity PayPal, attempting to discourage eBay sellers form the UK from advertising the offer to pay by cheque or postal order.br/br/PayPal claim that the reason for this is because the Detailed Seller Ratings reviews left by purchasers who have made transactions using the PayPal facility, score significantly higher, than payment made through other methods. br/br/The majority of seller listings on the auction site must now offer PayPal in accordance with eBay rules.br/br/The idea will be greeted with mixed feelings however, as review scores should not in theory be influenced by how payment is made.br/br/Despite this, it is clear from PayPal's research that eBay users paying by cheque are less happy with how their transaction pans out - than other buyers.img alt="ADNFCR-2658-ID-19652276-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19652276" / Cheque payments give lower seller scoresAn email marketing campaign has been circulated by payments entity PayPal, attempting to discourage eBay sellers form the UK from advertising the offer to pay by cheque or postal order. PayPal claim that the reason for this is because the Detailed Seller Ratings reviews left by purchasers who have made transactions using the PayPal facility, score significantly higher, than payment made through other methods. The majority of seller listings on the auction site must now offer PayPal in accordance with eBay rules. The idea will be greeted with mixed feelings however, as review scores should not in theory be influenced by how payment is made. Despite this, it is clear from PayPal's research that eBay users paying by cheque are less happy with how their transaction pans out - than other buyers.<img alt="ADNFCR-2658-ID-19652276-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19652276" /> Royal Mail & eBay collate customer trendsa href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Royal Mail/a is to work in association with online auction giants eBay to begin a new online service.br/br/The new venture will see brands provided with information on breakdowns of customer trends.br/br/The application, known as the Royal Mail Insight Tool offers data on over 140 million records of purchases each year.br/br/Postcode information, buying history and expenditure is included, but the data will be anonymous and is recycled every 30 days.br/br/Royal Mail say that trough the facility, marketers and data agencies can achieve an excellent insight on how to provide their audiences, with more tailored offers of their products.img alt="ADNFCR-2658-ID-19649677-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19649677" / http://news.parcel2go.com/ParcelDeliveryVideoNews/royal-mail-ebay-collate-customer-trends-19649677.aspxThu, 04 Mar 2010 12:49:00 GMThttp://video.parcel2go.com/parcel2go/FLV_19649677.flvParcel2GoRoyal Mail & eBay collate customer trendsa href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Royal Mail/a is to work in association with online auction giants eBay to begin a new online service.br/br/The new venture will see brands provided with information on breakdowns of customer trends.br/br/The application, known as the Royal Mail Insight Tool offers data on over 140 million records of purchases each year.br/br/Postcode information, buying history and expenditure is included, but the data will be anonymous and is recycled every 30 days.br/br/Royal Mail say that trough the facility, marketers and data agencies can achieve an excellent insight on how to provide their audiences, with more tailored offers of their products.img alt="ADNFCR-2658-ID-19649677-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19649677" / Royal Mail & eBay collate customer trends<a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self">Royal Mail</a> is to work in association with online auction giants eBay to begin a new online service. The new venture will see brands provided with information on breakdowns of customer trends. The application, known as the Royal Mail Insight Tool offers data on over 140 million records of purchases each year. Postcode information, buying history and expenditure is included, but the data will be anonymous and is recycled every 30 days. Royal Mail say that trough the facility, marketers and data agencies can achieve an excellent insight on how to provide their audiences, with more tailored offers of their products.<img alt="ADNFCR-2658-ID-19649677-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19649677" /> Retailers increase mobile presenceOnline shopping organizations are undertaking mobile applications because of the ease of access to the customer.br/br/A survey by analysts at the Aberdeen Group states that 64 per cent of retailers see this as the major reason for investing in the medium.br/br/Around 50 per cent of retailers also said that they would favour using mobile applications for both transactions and loyalty schemes.br/br/Interest in mobile shopping compared to last year saw a vast increase in awareness, with the Aberdeen Group finding the greatest concern among retailers being customer retention.br/br/40 per cent of respondents identified this as their biggest business pressure, with the growth in smartphones seen as the chief method for engaging the customer.img alt="ADNFCR-2658-ID-19649666-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19649666" / http://news.parcel2go.com/ParcelDeliveryVideoNews/retailers-increase-mobile-presence-19649666.aspxThu, 04 Mar 2010 12:48:59 GMThttp://video.parcel2go.com/parcel2go/FLV_19649666.flvParcel2GoRetailers increase mobile presenceOnline shopping organizations are undertaking mobile applications because of the ease of access to the customer.br/br/A survey by analysts at the Aberdeen Group states that 64 per cent of retailers see this as the major reason for investing in the medium.br/br/Around 50 per cent of retailers also said that they would favour using mobile applications for both transactions and loyalty schemes.br/br/Interest in mobile shopping compared to last year saw a vast increase in awareness, with the Aberdeen Group finding the greatest concern among retailers being customer retention.br/br/40 per cent of respondents identified this as their biggest business pressure, with the growth in smartphones seen as the chief method for engaging the customer.img alt="ADNFCR-2658-ID-19649666-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19649666" / Retailers increase mobile presenceOnline shopping organizations are undertaking mobile applications because of the ease of access to the customer. A survey by analysts at the Aberdeen Group states that 64 per cent of retailers see this as the major reason for investing in the medium. Around 50 per cent of retailers also said that they would favour using mobile applications for both transactions and loyalty schemes. Interest in mobile shopping compared to last year saw a vast increase in awareness, with the Aberdeen Group finding the greatest concern among retailers being customer retention. 40 per cent of respondents identified this as their biggest business pressure, with the growth in smartphones seen as the chief method for engaging the customer.<img alt="ADNFCR-2658-ID-19649666-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19649666" /> Browser tool saves moneyThe free online bargain shopping service InvisibleHand, has produced a set of tips and hints for shoppers who use the Google Chrome and Firefox web browsers.br/ br/Using compiled data and feedback from web surfers, the New Rules of Online Shopping, offers useful facts about specific goods in order for shoppers to be as well informed as possible.br/ br/The downloadable programme directs users to better deals available on websites by cross referencing prices. br/br/The organisation claims their broser plug-in has helped Americans save around $48 million dollars, online.br/ br/InvisibleHands top tips include; downloading the correct technical tools, using a dependable browser, always making sure the checkout is secure, and having the patience to have a look around.img alt="ADNFCR-2658-ID-19647040-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19647040" / http://news.parcel2go.com/ParcelDeliveryVideoNews/browser-tool-saves-money-19647040.aspxWed, 03 Mar 2010 10:18:59 GMThttp://video.parcel2go.com/parcel2go/FLV_19647040.flvParcel2GoBrowser tool saves moneyThe free online bargain shopping service InvisibleHand, has produced a set of tips and hints for shoppers who use the Google Chrome and Firefox web browsers.br/ br/Using compiled data and feedback from web surfers, the New Rules of Online Shopping, offers useful facts about specific goods in order for shoppers to be as well informed as possible.br/ br/The downloadable programme directs users to better deals available on websites by cross referencing prices. br/br/The organisation claims their broser plug-in has helped Americans save around $48 million dollars, online.br/ br/InvisibleHands top tips include; downloading the correct technical tools, using a dependable browser, always making sure the checkout is secure, and having the patience to have a look around.img alt="ADNFCR-2658-ID-19647040-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19647040" / Browser tool saves moneyThe free online bargain shopping service InvisibleHand, has produced a set of tips and hints for shoppers who use the Google Chrome and Firefox web browsers. Using compiled data and feedback from web surfers, the New Rules of Online Shopping, offers useful facts about specific goods in order for shoppers to be as well informed as possible. The downloadable programme directs users to better deals available on websites by cross referencing prices. The organisation claims their broser plug-in has helped Americans save around $48 million dollars, online. InvisibleHands top tips include; downloading the correct technical tools, using a dependable browser, always making sure the checkout is secure, and having the patience to have a look around.<img alt="ADNFCR-2658-ID-19647040-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19647040" /> Slow websites lose customSlow page loading times on commercial websites are causing people to discard an average of five and a half transactions each year. br/br/A survey by Zeus Technology and Hostway, revealed that over two thousand people had lost patience with a badly operating website within the last 12 months.br/ br/The study also showed that 82 per cent of customers who had become frustrated online, were less likely from purchasing items from the same organisation, and also from its physical shop.br/ br/The UK retail industry was worth £38 billion last year, with many businesses missing out on a chunk of this prize as consumers wasted an average of two and a half days in the year, just waiting for pages to refresh.br/ br/46 per cent of respondents said that this was their biggest gripe, when visiting problem websites.img alt="ADNFCR-2658-ID-19647031-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19647031" / http://news.parcel2go.com/ParcelDeliveryVideoNews/slow-websites-lose-custom-19647031.aspxWed, 03 Mar 2010 10:18:56 GMThttp://video.parcel2go.com/parcel2go/FLV_19647031.flvParcel2GoSlow websites lose customSlow page loading times on commercial websites are causing people to discard an average of five and a half transactions each year. br/br/A survey by Zeus Technology and Hostway, revealed that over two thousand people had lost patience with a badly operating website within the last 12 months.br/ br/The study also showed that 82 per cent of customers who had become frustrated online, were less likely from purchasing items from the same organisation, and also from its physical shop.br/ br/The UK retail industry was worth £38 billion last year, with many businesses missing out on a chunk of this prize as consumers wasted an average of two and a half days in the year, just waiting for pages to refresh.br/ br/46 per cent of respondents said that this was their biggest gripe, when visiting problem websites.img alt="ADNFCR-2658-ID-19647031-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19647031" / Slow websites lose customSlow page loading times on commercial websites are causing people to discard an average of five and a half transactions each year. A survey by Zeus Technology and Hostway, revealed that over two thousand people had lost patience with a badly operating website within the last 12 months. The study also showed that 82 per cent of customers who had become frustrated online, were less likely from purchasing items from the same organisation, and also from its physical shop. The UK retail industry was worth £38 billion last year, with many businesses missing out on a chunk of this prize as consumers wasted an average of two and a half days in the year, just waiting for pages to refresh. 46 per cent of respondents said that this was their biggest gripe, when visiting problem websites.<img alt="ADNFCR-2658-ID-19647031-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19647031" /> Amazon UK's biggest online retailerAmazon.co.uk is the most widely used retailer on the internet, by people in Britain, it has been announced.br/br/The books, games, and movies specialist has appeared at the number one spot in the Hot Shops List - compiled by IMRG and Experian Hitwise. br/br/The American site, Amazon.com, also joins its UK counterpart in the top five.br/br/The last quarter saw the same top five retailers online, announced, with the US site the only entry to make a move upwards.br/br/The others making up the top retailers were Play.com, Argos, and the Apple Store.br/br/The site Very.co.uk, a new venture from Littlewoods', was revealed to be the only new entry within the top 50.br/br/Director of research at Experian Hitwise, Robin Goad, explained the big retailers had managed to extend their sales, beyond the immediate post-Christmas period.img alt="ADNFCR-2658-ID-19644394-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19644394" / http://news.parcel2go.com/ParcelDeliveryVideoNews/amazon-uks-biggest-online-retailer-19644394.aspxTue, 02 Mar 2010 11:49:01 GMThttp://video.parcel2go.com/parcel2go/FLV_19644394.flvParcel2GoAmazon UK's biggest online retailerAmazon.co.uk is the most widely used retailer on the internet, by people in Britain, it has been announced.br/br/The books, games, and movies specialist has appeared at the number one spot in the Hot Shops List - compiled by IMRG and Experian Hitwise. br/br/The American site, Amazon.com, also joins its UK counterpart in the top five.br/br/The last quarter saw the same top five retailers online, announced, with the US site the only entry to make a move upwards.br/br/The others making up the top retailers were Play.com, Argos, and the Apple Store.br/br/The site Very.co.uk, a new venture from Littlewoods', was revealed to be the only new entry within the top 50.br/br/Director of research at Experian Hitwise, Robin Goad, explained the big retailers had managed to extend their sales, beyond the immediate post-Christmas period.img alt="ADNFCR-2658-ID-19644394-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19644394" / Amazon UK's biggest online retailerAmazon.co.uk is the most widely used retailer on the internet, by people in Britain, it has been announced. The books, games, and movies specialist has appeared at the number one spot in the Hot Shops List - compiled by IMRG and Experian Hitwise. The American site, Amazon.com, also joins its UK counterpart in the top five. The last quarter saw the same top five retailers online, announced, with the US site the only entry to make a move upwards. The others making up the top retailers were Play.com, Argos, and the Apple Store. The site Very.co.uk, a new venture from Littlewoods', was revealed to be the only new entry within the top 50. Director of research at Experian Hitwise, Robin Goad, explained the big retailers had managed to extend their sales, beyond the immediate post-Christmas period.<img alt="ADNFCR-2658-ID-19644394-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19644394" /> Two-thirds of e-tailers 'confident'eBay UK's Online Business Index has announced a rise in confidence among its most successful br/traders.br/br/More than half of the 700 sellers expect their sales targets to be breached in the coming year, with around 70 per cent anticipating an increase in profit margins.br/br/The news comes despite apprehensions regarding customer demand and the rising supply expenses. br/br/However, the study results imply that vendors are working much harder to reach the targets they set. br/br/It was revealed that just 31 per cent felt they had accomplished targets easily, down from 45 per cent in 2009. br/br/Of those reporting they had achieved targets with difficulty, the figure has risen – standing at 38 per cent, up from 27 per cent, last year.br/br/Despite this, around two-thirds of sellers stated they felt confident about their outlook.img alt="ADNFCR-2658-ID-19644402-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19644402" / http://news.parcel2go.com/ParcelDeliveryVideoNews/two-thirds-of-e-tailers-confident-19644402.aspxTue, 02 Mar 2010 11:48:59 GMThttp://video.parcel2go.com/parcel2go/FLV_19644402.flvParcel2GoTwo-thirds of e-tailers 'confident'eBay UK's Online Business Index has announced a rise in confidence among its most successful br/traders.br/br/More than half of the 700 sellers expect their sales targets to be breached in the coming year, with around 70 per cent anticipating an increase in profit margins.br/br/The news comes despite apprehensions regarding customer demand and the rising supply expenses. br/br/However, the study results imply that vendors are working much harder to reach the targets they set. br/br/It was revealed that just 31 per cent felt they had accomplished targets easily, down from 45 per cent in 2009. br/br/Of those reporting they had achieved targets with difficulty, the figure has risen – standing at 38 per cent, up from 27 per cent, last year.br/br/Despite this, around two-thirds of sellers stated they felt confident about their outlook.img alt="ADNFCR-2658-ID-19644402-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19644402" / Two-thirds of e-tailers 'confident'eBay UK's Online Business Index has announced a rise in confidence among its most successful traders. More than half of the 700 sellers expect their sales targets to be breached in the coming year, with around 70 per cent anticipating an increase in profit margins. The news comes despite apprehensions regarding customer demand and the rising supply expenses. However, the study results imply that vendors are working much harder to reach the targets they set. It was revealed that just 31 per cent felt they had accomplished targets easily, down from 45 per cent in 2009. Of those reporting they had achieved targets with difficulty, the figure has risen – standing at 38 per cent, up from 27 per cent, last year. Despite this, around two-thirds of sellers stated they felt confident about their outlook.<img alt="ADNFCR-2658-ID-19644402-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19644402" /> Gap to launch UK online storeAmerican high street chain Gap have stated their intentions to unveil an online shop for the UK later on in 2010.br/br/Other fashion goods from the brand, such as Banana Republic, will also be available from the UK supply headquarters – which will serve nine other European nations. br/br/The US label only made its first appearance online very recently, being listed on the online fashion specialists site, Asos, in 2009.br/br/Chairman of Gap Glenn Murphy, said the move showed that the retailer are ready for their business to grow and move forward.br/br/Mr Murphy added that he hopes planned investments will develop the Gap brand throughout more areas of the world.img alt="ADNFCR-2658-ID-19641885-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19641885" / http://news.parcel2go.com/ParcelDeliveryVideoNews/gap-to-launch-uk-online-store-19641885.aspxMon, 01 Mar 2010 10:18:57 GMThttp://video.parcel2go.com/parcel2go/FLV_19641885.flvParcel2GoGap to launch UK online storeAmerican high street chain Gap have stated their intentions to unveil an online shop for the UK later on in 2010.br/br/Other fashion goods from the brand, such as Banana Republic, will also be available from the UK supply headquarters – which will serve nine other European nations. br/br/The US label only made its first appearance online very recently, being listed on the online fashion specialists site, Asos, in 2009.br/br/Chairman of Gap Glenn Murphy, said the move showed that the retailer are ready for their business to grow and move forward.br/br/Mr Murphy added that he hopes planned investments will develop the Gap brand throughout more areas of the world.img alt="ADNFCR-2658-ID-19641885-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19641885" / Gap to launch UK online storeAmerican high street chain Gap have stated their intentions to unveil an online shop for the UK later on in 2010. Other fashion goods from the brand, such as Banana Republic, will also be available from the UK supply headquarters – which will serve nine other European nations. The US label only made its first appearance online very recently, being listed on the online fashion specialists site, Asos, in 2009. Chairman of Gap Glenn Murphy, said the move showed that the retailer are ready for their business to grow and move forward. Mr Murphy added that he hopes planned investments will develop the Gap brand throughout more areas of the world.<img alt="ADNFCR-2658-ID-19641885-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19641885" /> Poor websites affect buying habitsIt has been revealed that many online customers undergo stress when making purchases over the internet.br/br/A psychological study from Foviance for American firm CA, found that consumers suffered greater levels of frustration and anxiety while br/using poorly operated websites.br/br/The experiment was devised in order to assess how websites can trigger emotions which affect buying behavior.br/br/Using brain wave analysis, the procedure found that people needed to focus up to 50 per cent more.br/br/Analysis of behavior and variations in muscle movement also showed higher levels of tension.br/br/Catriona Campbell, founder of Foviance, said that "The results show that when online expectations aren’t met, people quickly become agitated. They also become confused, and have to concentrate 50 per cent more, than normal."img alt="ADNFCR-2658-ID-19641861-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19641861" / http://news.parcel2go.com/ParcelDeliveryVideoNews/poor-websites-affect-buying-habits-19641861.aspxMon, 01 Mar 2010 10:18:55 GMThttp://video.parcel2go.com/parcel2go/FLV_19641861.flvParcel2GoPoor websites affect buying habitsIt has been revealed that many online customers undergo stress when making purchases over the internet.br/br/A psychological study from Foviance for American firm CA, found that consumers suffered greater levels of frustration and anxiety while br/using poorly operated websites.br/br/The experiment was devised in order to assess how websites can trigger emotions which affect buying behavior.br/br/Using brain wave analysis, the procedure found that people needed to focus up to 50 per cent more.br/br/Analysis of behavior and variations in muscle movement also showed higher levels of tension.br/br/Catriona Campbell, founder of Foviance, said that "The results show that when online expectations aren’t met, people quickly become agitated. They also become confused, and have to concentrate 50 per cent more, than normal."img alt="ADNFCR-2658-ID-19641861-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19641861" / Poor websites affect buying habitsIt has been revealed that many online customers undergo stress when making purchases over the internet. A psychological study from Foviance for American firm CA, found that consumers suffered greater levels of frustration and anxiety while using poorly operated websites. The experiment was devised in order to assess how websites can trigger emotions which affect buying behavior. Using brain wave analysis, the procedure found that people needed to focus up to 50 per cent more. Analysis of behavior and variations in muscle movement also showed higher levels of tension. Catriona Campbell, founder of Foviance, said that "The results show that when online expectations aren’t met, people quickly become agitated. They also become confused, and have to concentrate 50 per cent more, than normal."<img alt="ADNFCR-2658-ID-19641861-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19641861" /> eBay restrict iPad listingseBay, in anticipation of the release of the Apple iPad, have announced limitations on the sale of the device on their auction site.br/br/The move is intended to help keep buyers out of harms way.br/br/Just one iPad will be allowed to be listed each week in the tenure before the hardware is released on March 27th.br/br/eBay's Minimum Selling Standards regulation will be in place, in order to forbid any sales of iPads, should the requirement not be met.br/br/Top Rated Sellers will be able to list four per week, with Minimum Standard Sellers allowed to list once each week, following the official release date.br/br/Re-sellers, accredited by Apple to do so, will be permitted to list as many as 50 products, every seven days.img alt="ADNFCR-2658-ID-19638807-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19638807" / http://news.parcel2go.com/ParcelDeliveryVideoNews/ebay-restrict-ipad-listings-19638807.aspxFri, 26 Feb 2010 11:49:11 GMThttp://video.parcel2go.com/parcel2go/FLV_19638807.flvParcel2GoeBay restrict iPad listingseBay, in anticipation of the release of the Apple iPad, have announced limitations on the sale of the device on their auction site.br/br/The move is intended to help keep buyers out of harms way.br/br/Just one iPad will be allowed to be listed each week in the tenure before the hardware is released on March 27th.br/br/eBay's Minimum Selling Standards regulation will be in place, in order to forbid any sales of iPads, should the requirement not be met.br/br/Top Rated Sellers will be able to list four per week, with Minimum Standard Sellers allowed to list once each week, following the official release date.br/br/Re-sellers, accredited by Apple to do so, will be permitted to list as many as 50 products, every seven days.img alt="ADNFCR-2658-ID-19638807-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19638807" / eBay restrict iPad listingseBay, in anticipation of the release of the Apple iPad, have announced limitations on the sale of the device on their auction site. The move is intended to help keep buyers out of harms way. Just one iPad will be allowed to be listed each week in the tenure before the hardware is released on March 27th. eBay's Minimum Selling Standards regulation will be in place, in order to forbid any sales of iPads, should the requirement not be met. Top Rated Sellers will be able to list four per week, with Minimum Standard Sellers allowed to list once each week, following the official release date. Re-sellers, accredited by Apple to do so, will be permitted to list as many as 50 products, every seven days.<img alt="ADNFCR-2658-ID-19638807-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19638807" /> Royal Mail deliver parcel 27 years latea href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Royal Mail/a has delivered a parcel to a college graduate in Northamptonshire, 27 years late.br/br/Tracy Smeathers, now 46, grew up in the town of Wellingborough.br/br/She was surprised when she received a phone call from her mother, saying her grade certificates had finally arrived.br/br/The cylinder-shaped package, postmarked for November 4th 1982, came complete with it's original 12 and-a-half pence stamp. br/br/Tracy's mother Gill Smeathers received the package at their family home – just six miles from Kettering Technical College - a total of 9,964 days late. br/br/Former pupil Tracy, who now lives in Canada, is said to be amused by the incident.br/br/Royal Mail say the package has not been stuck in their circulation.br/br/They claim instead that the parcel was labelled by the sender and simply, not sent.img alt="ADNFCR-2658-ID-19638808-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19638808" / http://news.parcel2go.com/ParcelDeliveryVideoNews/royal-mail-deliver-parcel-27-years-late-19638808.aspxFri, 26 Feb 2010 11:49:09 GMThttp://video.parcel2go.com/parcel2go/FLV_19638808.flvParcel2GoRoyal Mail deliver parcel 27 years latea href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Royal Mail/a has delivered a parcel to a college graduate in Northamptonshire, 27 years late.br/br/Tracy Smeathers, now 46, grew up in the town of Wellingborough.br/br/She was surprised when she received a phone call from her mother, saying her grade certificates had finally arrived.br/br/The cylinder-shaped package, postmarked for November 4th 1982, came complete with it's original 12 and-a-half pence stamp. br/br/Tracy's mother Gill Smeathers received the package at their family home – just six miles from Kettering Technical College - a total of 9,964 days late. br/br/Former pupil Tracy, who now lives in Canada, is said to be amused by the incident.br/br/Royal Mail say the package has not been stuck in their circulation.br/br/They claim instead that the parcel was labelled by the sender and simply, not sent.img alt="ADNFCR-2658-ID-19638808-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19638808" / Royal Mail deliver parcel 27 years late<a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self">Royal Mail</a> has delivered a parcel to a college graduate in Northamptonshire, 27 years late. Tracy Smeathers, now 46, grew up in the town of Wellingborough. She was surprised when she received a phone call from her mother, saying her grade certificates had finally arrived. The cylinder-shaped package, postmarked for November 4th 1982, came complete with it's original 12 and-a-half pence stamp. Tracy's mother Gill Smeathers received the package at their family home – just six miles from Kettering Technical College - a total of 9,964 days late. Former pupil Tracy, who now lives in Canada, is said to be amused by the incident. Royal Mail say the package has not been stuck in their circulation. They claim instead that the parcel was labelled by the sender and simply, not sent.<img alt="ADNFCR-2658-ID-19638808-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19638808" /> Ecommerce Accessibility Report Consumers can expect to find the highest level of accessibility, with the online shops of retailers John Lewis and B&Q.br/br/The 2010 Ecommerce Accessibility Report run by internet consultancy Webcredible ranked the DIY and garden store at first place.br/br/The study of 20 leading online businesses, showed B&Q overtook department store John Lewis, to take first place. The top ranked retailer scored 84 per cent – 16 per cent better than the B&Q score from 2009.br/br/Other retailers to see big leaps include jewellers H Samuel and fashion chain Next.br/br/The average score overall for this year however, states that accessibility was down for the group of 20 retailers by 1.4 per cent on the figure from 2009.img alt="ADNFCR-2658-ID-19635938-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19635938" / http://news.parcel2go.com/ParcelDeliveryVideoNews/ecommerce-accessibility-report-19635938.aspxThu, 25 Feb 2010 10:42:05 GMThttp://video.parcel2go.com/parcel2go/FLV_19635938.flvParcel2GoEcommerce Accessibility Report Consumers can expect to find the highest level of accessibility, with the online shops of retailers John Lewis and B&Q.br/br/The 2010 Ecommerce Accessibility Report run by internet consultancy Webcredible ranked the DIY and garden store at first place.br/br/The study of 20 leading online businesses, showed B&Q overtook department store John Lewis, to take first place. The top ranked retailer scored 84 per cent – 16 per cent better than the B&Q score from 2009.br/br/Other retailers to see big leaps include jewellers H Samuel and fashion chain Next.br/br/The average score overall for this year however, states that accessibility was down for the group of 20 retailers by 1.4 per cent on the figure from 2009.img alt="ADNFCR-2658-ID-19635938-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19635938" / Ecommerce Accessibility Report Consumers can expect to find the highest level of accessibility, with the online shops of retailers John Lewis and B&Q. The 2010 Ecommerce Accessibility Report run by internet consultancy Webcredible ranked the DIY and garden store at first place. The study of 20 leading online businesses, showed B&Q overtook department store John Lewis, to take first place. The top ranked retailer scored 84 per cent – 16 per cent better than the B&Q score from 2009. Other retailers to see big leaps include jewellers H Samuel and fashion chain Next. The average score overall for this year however, states that accessibility was down for the group of 20 retailers by 1.4 per cent on the figure from 2009.<img alt="ADNFCR-2658-ID-19635938-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19635938" /> Delivery companies among 'superbrands'a href="https://www.parcel2go.com/ " target="_self"Delivery services/a a href="https://www.parcel2go.com/parcel-suppliers-dhl.aspx " target="_self"DHL/a, a href="https://www.parcel2go.com/parcel-suppliers-fedex.aspx " target="_self"FedEx/a and Eddie Stobart, are included in the top brands out of all UK businesses, a survey has shown.br/br/The Superbrands survey, conducted by The Centre for Brands Analysis, shows that all three companies entered the league table within the top 40.br/br/The panel of industry stalwarts as well as 1700 employees questioned, rated a handful of delivery firms strongly. br/br/Other parcel companies to fair well in the study include UPS, TNT, and a href="https://www.parcel2go.com/parcel-suppliers-parcelforce.aspx " target="_self"ParcelForce/a.br/br/This year's overall winner, however, was Microsoft. br/br/According to the TCBA, a superbrand can be classified as a business which carries a reputation for stand-out cadvantages, compared to other brands in its field.img alt="ADNFCR-2658-ID-19635941-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19635941" / http://news.parcel2go.com/ParcelDeliveryVideoNews/delivery-companies-among-superbrands-19635941.aspxThu, 25 Feb 2010 10:42:03 GMThttp://video.parcel2go.com/parcel2go/FLV_19635941.flvParcel2GoDelivery companies among 'superbrands'a href="https://www.parcel2go.com/ " target="_self"Delivery services/a a href="https://www.parcel2go.com/parcel-suppliers-dhl.aspx " target="_self"DHL/a, a href="https://www.parcel2go.com/parcel-suppliers-fedex.aspx " target="_self"FedEx/a and Eddie Stobart, are included in the top brands out of all UK businesses, a survey has shown.br/br/The Superbrands survey, conducted by The Centre for Brands Analysis, shows that all three companies entered the league table within the top 40.br/br/The panel of industry stalwarts as well as 1700 employees questioned, rated a handful of delivery firms strongly. br/br/Other parcel companies to fair well in the study include UPS, TNT, and a href="https://www.parcel2go.com/parcel-suppliers-parcelforce.aspx " target="_self"ParcelForce/a.br/br/This year's overall winner, however, was Microsoft. br/br/According to the TCBA, a superbrand can be classified as a business which carries a reputation for stand-out cadvantages, compared to other brands in its field.img alt="ADNFCR-2658-ID-19635941-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19635941" / Delivery companies among 'superbrands'<a href="https://www.parcel2go.com/ " target="_self">Delivery services</a> <a href="https://www.parcel2go.com/parcel-suppliers-dhl.aspx " target="_self">DHL</a>, <a href="https://www.parcel2go.com/parcel-suppliers-fedex.aspx " target="_self">FedEx</a> and Eddie Stobart, are included in the top brands out of all UK businesses, a survey has shown. The Superbrands survey, conducted by The Centre for Brands Analysis, shows that all three companies entered the league table within the top 40. The panel of industry stalwarts as well as 1700 employees questioned, rated a handful of delivery firms strongly. Other parcel companies to fair well in the study include UPS, TNT, and <a href="https://www.parcel2go.com/parcel-suppliers-parcelforce.aspx " target="_self">ParcelForce</a>. This year's overall winner, however, was Microsoft. According to the TCBA, a superbrand can be classified as a business which carries a reputation for stand-out cadvantages, compared to other brands in its field.<img alt="ADNFCR-2658-ID-19635941-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19635941" /> Valentines Day 2010 sees spending riseValentine's Day 2010 saw a greater amount of money being put towards online purchases than in the previous year.br/br/According to analysts Coremetrics, 65 per cent more was spent this year than in 2009.br/br/Online purchases averaged £150.15 in the fortnight between the start of the month and the 14th, in contrast to the figure of £90.73 spent during the same period last year. br/br/131 websites based in the UK were assessed by Coremetrics at this time, with clients La Senza, Interflora and Figleaves.com seeing their sales boosted.br/br/Richard Sheppard, of Coremetrics said that the findings should bring assurances to the retail sector and a sign to retailers that they should redouble their efforts, in attracting new customers.img alt="ADNFCR-2658-ID-19633121-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19633121" / http://news.parcel2go.com/ParcelDeliveryVideoNews/valentines-day-2010-sees-spending-rise-19633121.aspxWed, 24 Feb 2010 11:12:04 GMThttp://video.parcel2go.com/parcel2go/FLV_19633121.flvParcel2GoValentines Day 2010 sees spending riseValentine's Day 2010 saw a greater amount of money being put towards online purchases than in the previous year.br/br/According to analysts Coremetrics, 65 per cent more was spent this year than in 2009.br/br/Online purchases averaged £150.15 in the fortnight between the start of the month and the 14th, in contrast to the figure of £90.73 spent during the same period last year. br/br/131 websites based in the UK were assessed by Coremetrics at this time, with clients La Senza, Interflora and Figleaves.com seeing their sales boosted.br/br/Richard Sheppard, of Coremetrics said that the findings should bring assurances to the retail sector and a sign to retailers that they should redouble their efforts, in attracting new customers.img alt="ADNFCR-2658-ID-19633121-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19633121" / Valentines Day 2010 sees spending riseValentine's Day 2010 saw a greater amount of money being put towards online purchases than in the previous year. According to analysts Coremetrics, 65 per cent more was spent this year than in 2009. Online purchases averaged £150.15 in the fortnight between the start of the month and the 14th, in contrast to the figure of £90.73 spent during the same period last year. 131 websites based in the UK were assessed by Coremetrics at this time, with clients La Senza, Interflora and Figleaves.com seeing their sales boosted. Richard Sheppard, of Coremetrics said that the findings should bring assurances to the retail sector and a sign to retailers that they should redouble their efforts, in attracting new customers.<img alt="ADNFCR-2658-ID-19633121-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19633121" /> Online retail falls in JanuaryThe amount of money spent by Britons online was down in the first month of this year from December 2009.br/br/Although the decline was anticipated the fall of 22 per cent was greater than the typical seasonal fall from previous years.br/br/Nevertheless, £4.3 billion exchanged hands between consumers and online retailers in January.br/br/The research, compiled by the IMRG Capgemini e-Retail Sales Index, suggests that the fall was as little as 5 per cent on the same month last year.br/br/The decline comes after a very successful December, and it is thought that special offers and the anticipation of the reinstatement of regular VAT have contributed to the seasonal rush, as well as savvy retailers making good stock estimates.img alt="ADNFCR-2658-ID-19633125-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19633125" / http://news.parcel2go.com/ParcelDeliveryVideoNews/online-retail-falls-in-january-19633125.aspxWed, 24 Feb 2010 11:12:02 GMThttp://video.parcel2go.com/parcel2go/FLV_19633125.flvParcel2GoOnline retail falls in JanuaryThe amount of money spent by Britons online was down in the first month of this year from December 2009.br/br/Although the decline was anticipated the fall of 22 per cent was greater than the typical seasonal fall from previous years.br/br/Nevertheless, £4.3 billion exchanged hands between consumers and online retailers in January.br/br/The research, compiled by the IMRG Capgemini e-Retail Sales Index, suggests that the fall was as little as 5 per cent on the same month last year.br/br/The decline comes after a very successful December, and it is thought that special offers and the anticipation of the reinstatement of regular VAT have contributed to the seasonal rush, as well as savvy retailers making good stock estimates.img alt="ADNFCR-2658-ID-19633125-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19633125" / Online retail falls in JanuaryThe amount of money spent by Britons online was down in the first month of this year from December 2009. Although the decline was anticipated the fall of 22 per cent was greater than the typical seasonal fall from previous years. Nevertheless, £4.3 billion exchanged hands between consumers and online retailers in January. The research, compiled by the IMRG Capgemini e-Retail Sales Index, suggests that the fall was as little as 5 per cent on the same month last year. The decline comes after a very successful December, and it is thought that special offers and the anticipation of the reinstatement of regular VAT have contributed to the seasonal rush, as well as savvy retailers making good stock estimates.<img alt="ADNFCR-2658-ID-19633125-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19633125" /> eBay lobby EU to drop physical shops lawOnline auction giants eBay, have lobbied European authorities to forgo the insistence that internet retailers must have a physical shop to accompany their ecommerce sites. br/br/The European Commission have put together a draft law which proposes that wholsesalers are within their rights to demand that distributors must possess brick and mortar shop or showroom.br/ br/This would allow consumers to experience the product first hand. The law could therefore exclude internet-only-shops from a suppliers distribution network.br/br/At present, the EU guidelines relieve retailers who trade exclusively online of certain European competition rules.br/br/eBay argue that replacing these regulations would be harmful to the expansion of e-commerce in Europe, and herald the possibility of higher pricing, while also damaging the smallest retailers.img alt="ADNFCR-2658-ID-19630452-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19630452" / http://news.parcel2go.com/ParcelDeliveryVideoNews/ebay-lobby-eu-to-drop-physical-shops-law-19630452.aspxTue, 23 Feb 2010 11:12:20 GMThttp://video.parcel2go.com/parcel2go/FLV_19630452.flvParcel2GoeBay lobby EU to drop physical shops lawOnline auction giants eBay, have lobbied European authorities to forgo the insistence that internet retailers must have a physical shop to accompany their ecommerce sites. br/br/The European Commission have put together a draft law which proposes that wholsesalers are within their rights to demand that distributors must possess brick and mortar shop or showroom.br/ br/This would allow consumers to experience the product first hand. The law could therefore exclude internet-only-shops from a suppliers distribution network.br/br/At present, the EU guidelines relieve retailers who trade exclusively online of certain European competition rules.br/br/eBay argue that replacing these regulations would be harmful to the expansion of e-commerce in Europe, and herald the possibility of higher pricing, while also damaging the smallest retailers.img alt="ADNFCR-2658-ID-19630452-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19630452" / eBay lobby EU to drop physical shops lawOnline auction giants eBay, have lobbied European authorities to forgo the insistence that internet retailers must have a physical shop to accompany their ecommerce sites. The European Commission have put together a draft law which proposes that wholsesalers are within their rights to demand that distributors must possess brick and mortar shop or showroom. This would allow consumers to experience the product first hand. The law could therefore exclude internet-only-shops from a suppliers distribution network. At present, the EU guidelines relieve retailers who trade exclusively online of certain European competition rules. eBay argue that replacing these regulations would be harmful to the expansion of e-commerce in Europe, and herald the possibility of higher pricing, while also damaging the smallest retailers.<img alt="ADNFCR-2658-ID-19630452-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19630452" /> Multichannel shops satisfy customersRetail businesses which operate across online and physical channels have persisted in offering the best customer satisfaction, according to the latest survey.br/br/The eRetail Benchmark study, from eDigital Research, revealed that high street shops which also have an online shopping portal have dominated the top 10 once again.br/br/Of the 58 UK retail websites which were assessed, Marks and Spencer came out on top. Other retailers to perform well were Boots, New Look, and HMV.br/br/Co-founder of eDigitalResearch, Michelle Fuller, said that if the telephone contact evaluation category was removed from the study, online-only fashion site Asos, would have been the clear winner.br/br/The research also showed that even in the face of difficult weather conditions, 20 retailers managed to score a 100 per cent record, for ahead of schedule deliveries.img alt="ADNFCR-2658-ID-19630455-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19630455" / http://news.parcel2go.com/ParcelDeliveryVideoNews/multichannel-shops-satisfy-customers-19630455.aspxTue, 23 Feb 2010 11:12:19 GMThttp://video.parcel2go.com/parcel2go/FLV_19630455.flvParcel2GoMultichannel shops satisfy customersRetail businesses which operate across online and physical channels have persisted in offering the best customer satisfaction, according to the latest survey.br/br/The eRetail Benchmark study, from eDigital Research, revealed that high street shops which also have an online shopping portal have dominated the top 10 once again.br/br/Of the 58 UK retail websites which were assessed, Marks and Spencer came out on top. Other retailers to perform well were Boots, New Look, and HMV.br/br/Co-founder of eDigitalResearch, Michelle Fuller, said that if the telephone contact evaluation category was removed from the study, online-only fashion site Asos, would have been the clear winner.br/br/The research also showed that even in the face of difficult weather conditions, 20 retailers managed to score a 100 per cent record, for ahead of schedule deliveries.img alt="ADNFCR-2658-ID-19630455-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19630455" / Multichannel shops satisfy customersRetail businesses which operate across online and physical channels have persisted in offering the best customer satisfaction, according to the latest survey. The eRetail Benchmark study, from eDigital Research, revealed that high street shops which also have an online shopping portal have dominated the top 10 once again. Of the 58 UK retail websites which were assessed, Marks and Spencer came out on top. Other retailers to perform well were Boots, New Look, and HMV. Co-founder of eDigitalResearch, Michelle Fuller, said that if the telephone contact evaluation category was removed from the study, online-only fashion site Asos, would have been the clear winner. The research also showed that even in the face of difficult weather conditions, 20 retailers managed to score a 100 per cent record, for ahead of schedule deliveries.<img alt="ADNFCR-2658-ID-19630455-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19630455" /> Further CWU and Royal Mail talksTalks are continuing between the Communication Workers Union and a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Royal Mail/a, in the hope a lasting settlement and to avoid further industrial action. br/br/The talks have been conducted secretly to avoid media coverage, although there is evidence to suggest that there has been progress regarding the pension deficit, regulation and funding for the a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Post Office/a.br/br/The results of a strike ballot remain in place, however, meaning postal workers could resume industrial action should some Union demands not be agreed.br/br/However, the union is believed to be resigned to further mail centre closures and that any final deal is likely to result in the workforce being cut.img alt="ADNFCR-2658-ID-19627705-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19627705" / http://news.parcel2go.com/ParcelDeliveryVideoNews/further-cwu-and-royal-mail-talks-19627705.aspxMon, 22 Feb 2010 10:42:05 GMThttp://video.parcel2go.com/parcel2go/FLV_19627705.flvParcel2GoFurther CWU and Royal Mail talksTalks are continuing between the Communication Workers Union and a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Royal Mail/a, in the hope a lasting settlement and to avoid further industrial action. br/br/The talks have been conducted secretly to avoid media coverage, although there is evidence to suggest that there has been progress regarding the pension deficit, regulation and funding for the a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self"Post Office/a.br/br/The results of a strike ballot remain in place, however, meaning postal workers could resume industrial action should some Union demands not be agreed.br/br/However, the union is believed to be resigned to further mail centre closures and that any final deal is likely to result in the workforce being cut.img alt="ADNFCR-2658-ID-19627705-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19627705" / Further CWU and Royal Mail talksTalks are continuing between the Communication Workers Union and <a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self">Royal Mail</a>, in the hope a lasting settlement and to avoid further industrial action. The talks have been conducted secretly to avoid media coverage, although there is evidence to suggest that there has been progress regarding the pension deficit, regulation and funding for the <a href="https://www.parcel2go.com/parcel-suppliers-royalmail.aspx" target="_self">Post Office</a>. The results of a strike ballot remain in place, however, meaning postal workers could resume industrial action should some Union demands not be agreed. However, the union is believed to be resigned to further mail centre closures and that any final deal is likely to result in the workforce being cut.<img alt="ADNFCR-2658-ID-19627705-ADNFCR" src="http://feeds.directnews.co.uk/feedtrack/justcopyright.gif?feedid=2658&itemid=19627705" />