For businesses in the Highlands of Scotland I can rate the overseas service but not the inland service. A parcel sent by Parcelforce International was duly collected next with very good speed of service. But for the Highlands we were classed a SEA delivery although we are connected to the mainland by a bridge, and charged a premium which meant the inland parcel, weight for weight, was almost the same price as a delivery to Spain! And then the courier, DHL, failed to collect the parcel on the due date, citing failed collection attempt although we were there the whole day long looking for him - obviously DHL cannot collect every day here for logistical reasons, but then they should not promise next day collections, instead of lieing about it - this is obviously not Parcel2go's fault but we have lost confidence in DHL and suggest that for timely collections Parcelforce, whether arranged through Parcel2go or not, are the only reliable courier in this area.
Collection not taken on specified date as no bar coding on package ( my fault ), was informed by driver, collection would be following day , waited all day and no collection , got in touch via online live assistant who was very helpul and polite and who apologised for oversight as driver had not put repeat delivery through , still awaiting delivery , original collection date was Thurs 18th March , now Thu 25th March , fortunately not an urgent delivery!!!!