This was everything expected from a courier but at a very competitive price: The shipment was a laptop going from A to B: It was picked up early in the morning, delivered early in the morning the day that it was supposed to be delivered, by friendly courriers who were fast and efficient.
Worth to consider them as an alternative to DHL or Royal Mail.
I found the overall cost was very expensive, probably because i needed an expensive large item insured as well as delivered across channel. The customer service was first class and package arrived with absolutely no problems what so ever. If i had to use a courier service again i would definitely use parcel2go but not for a big item like the exhaust system for my car that they delivered previously. Overall, no problems and easy to use