I think the communication is great especially the live chat, the only negative thing I find is when you get a pick up date there is no time specified for morning or afternoon , so I am waiting in all day!, apart from that very satified A+++
The P2G Website was very easy to use and the "Live Chat" experience was very helpful with a very professional, helpful P2G online Agent.
After a few minor issues over the best carrier & collection date, my 23kg private parcel to family in Melbourne in Australia was collected by UPS on Wednesday 19-11-2011. The UPS tracking was very good and dipslayed every stage of the parcel journey across the globe with arrival & departure at each destination on-route to Australia.
My parcel arrived the following week 6 days after collection (including a weekend) on Tuesday 25-11-2011, safely and without any damage.
This first time experience with P2G was a good one and very competitive if you take care choosing the right courier for your good description, P2G can be very helpful with this choice.
I will be recommending PSG to my family & friends.