Amazon.co.uk has their own returns policy that can be found on the Help page of their website. Please note that Amazon may have revised their returns policies therefore always visit the retailer’s website first before attempting to return your items. However, the main things to note are as follows:
New, un-opened items MUST be returned in their original packaging within 30 days of delivery back to Amazon.co.uk in order to qualify for a full refund. The return shipping costs will only be paid by Amazon.co.uk if the return was due to their error. The returns center takes you through the returns process (whether it was an online order or a third party purchase) and provide the individual with a returns label that can be stuck onto the parcel. Different terms and conditions apply for the 30-day guarantee depending on the type and category of product purchased, so please refer to the individual pages for the correct Amazon returns policy.