Dell is a very large company. Their EMEA returns policy will differ to the returns
policy they have for their customer base in the US. Therefore its important to note
that the retuns policy highlighted here is only for customers within the EMEA region.
More details on this returns policy can be found at the returns page on their website.
Please be aware that Euro Dell may have revised their returns policies therefore always visit the retailer’s website first before attempting to return your items.
If you would like to return a product to Dell UK, then please contact Dell within
7 working days of the product being delivered. Dell can also arrange for this product
to be collected. There will be a charge for this collection service and you will
be informed about this charge that will be deducted from your refund. For more information
on collection charges, please visit their returns page.
If your query relates to a missing item then please check the contents of all boxes
or packaging provided with the product as well as checking the invoice, as sometimes
the missing product will be noted. If you still have queries then feel free to contact
Dell’s customer service team who will be happy to help.
If after delivery, and opening the packaging, you find that some products are damaged,
feel free to contact customer services and explain the situation as Dell would be
happy to arrange a repair or replacement.