Parcel2Go can help with all your claims queries, whether you have found yourself in the unfortunate position of having to make a claim for a lost or damaged parcel, or if you simply want to know how to prevent a claim.
Click on the most relevant page below to get all the information you need about the different types of claim, submitting a claim or preventing a claim:
• Making a Cargo Claim
• Checking your claim status
• How to make a claim for damage
• How to make a claim for loss
• Part loss claims explained
We hope that you won’t have to make a claim, but if the worst does happen, as with all the services we offer, our emphasis is on making the process of submitting a claim as quick, simple and efficient as possible.
Get in touch with our friendly and professional customer services team today to talk through your options and what to do next should you need to make a parcel claim through us. We are available online via our live help facility .
To make a claim please go to the contact page and inform us of your need to make a claim.